You have had too many unsuccessful attempts to login. Self-directed investors who want greater control over their investment choice. GPO Box 1901 Melbourne VIC 3001 You have been temporarily locked out. BT Super Invest is part of Panorama Super. By logging in I agree that cookies may be set on my browser. New data shows the best-performing super funds over the last decade, with AustralianSuper being knocked out of the top spot. execute the strategy once the Board approves it. Sorry, we dont support new setups via the app anymore. 13-09-2018 Past performance is not a reliable indicator of future performance. There is no email contact, only a phone number. BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 RSE L0001090 is the Trustee of BT Lifetime Super - Employer Plan RSE R1001327 ABN 39 827 542 991. We compare from a wide set of banks, insurers and product issuers. 21-04-2020 Email: Your BT account number (which you can find on your bill) Your current landline number Your new address If you just have broadband with BT, you should call 0800 800 150, but if you have more services, you can call 0800 783 0235 or use the link below. I need to contact BT about a guaranteed speed issue but I can only find an option of a phone number or an online live chat. 4190816, EEE producer registration number : WEE/AH0065TW, Protecting consumers & delivering content, UK individual Capital Gains Tax & your BT shares, Applying responsible tech principles across the value chain, Supporting small businesses to go digital, Partnering with charities on digital skills, Working with suppliers to get to net zero, Building towards a circular BT and beyond, Investor Relations - for institutional investors and telcoms analysts, Responsible Disclosures - to report an in-scope security vulnerability. Follow this process if youd like toconsolidate all your super into your AustralianSuper account. Request a callback, Mail: GPO Box 7490, Cloisters Square WA 6850, Call 1800 025 127, Monday to Friday, 8:00am - 6:30pm (Sydney time), Email: We use cookies for security purposes, to improve your experience on our site and tailor content for you. Please wait to receive this confirmation before submitting your tax return. Which super fund beat AustralianSuper as the best performer last year? Contact BT. The chief executive, or his delegate, take all decisions. Call:1300 363 992 As always, weve got you covered. It may be worth upgrading to BT Halo. To withdraw money from your super log into your account, go to request a withdrawal and follow the steps. At least one of the following: Australian driver's licence, Medicare card or passport. 511363 for the provision of general insurance products. Your account number starts with 10 or 11 (and is 9 digits), Your account number starts with 40 (and is 9 digits), Your account number starts with a C0 (C zero), A Product Disclosure Statement (PDS) is available for each of the Super Products, BT Panorama products, and BT Margin Lending Margin Loan, and can be obtained by calling 132 135, or visiting the. We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. These lifestages have a focus on maximising growth, as members still have a long time before retirement. BT Super - For Life: BTA0287AU: BT Super for Life - Retirement Account: BTA0280AU: Income Protection as Superannuation: 39827542991004: Panorama Super: 39827542991002: SuperWrap Pension Plan: TCS0105AU: SuperWrap Personal Super Plan: TCS0106AU: Term Life as Superannuation: 39827542991003: Westpac Group Plan - Defined Benefit: 39827542991001 I have an existing Super Account and wish to transfer the total amount approx $30000 into my Commonwealth debit card. If your complaint relates to the handling of your personal information, you can escalate your complaint to the Office of Australian Information Commissioner (OAIC). Please call us so we can arrange for you, or a family member, to talk to someone about your super in the language you understand best. Top investment strategists are advocating caution for investors as they identify the top themes to focus on in the new year. BT Securities Limited ABN 84 000 720 114, AFSL No. Although we cover a wide range of products, providers and services we don't cover every product, provider or service available in the market so there may be other options available to you. Youll also be charged if your service needs to be reconnected or unrestricted. If youve decided to switch to BT broadband, there are two ways you can go about this. For example, if you paid 35 per month and have 4 months left until your contract ends, your cancellation fee would start at 140 (354). Next, BTs saved costs are taken off. BT Super investment options You'll automatically be invested in the BT Super For Life fund when joining, then you're free to switch to any of the alternative options any time after. How can I make a complaint? The sale of BT Super was dealt a blow last week, with the bank confirming reports that managing director of BT superannuation Melinda Howes was departing for family reasons, amid job cuts amid . Online:afca.org.au. Those who can maintain balance of $2,000 in transaction account. Investment giant Vanguard has launched a superannuation fund in Australia with low fees and based on index investments. For members in this lifestage, retirement savings are continuing to grow with many years to retirement. BT looks into all of its complaints in-depth to make sure all issues are put right and that it doesnt happen again. Please refer to our FSG - Financial Products. You've disabled JavaScript on the browser. Please refer to our FSG - General Insurance. Post . Westpac does not guarantee the insurance. For corporate enquiries only - call or write to us at our registered office: BT Group plc We provide tools so you can sort and filter these lists to highlight features that matter to you. The property helpdesk is managed by a third party and are unable to discuss customer enquiries. *Note: BT Super for Life standard insurance has a pre-existing exclusion for a specific period. Strange that a communications company haven't setup an alternative means of communications for customers to contact them when an energy company (EDF Energy) has. BT Financial Group does not accept liability for any loss or damage caused by the use of the Clearing House service. This could be that they send out an engineer or they can call you back with some tips to try if they think you dont need one. If something goes wrong with your broadband package, you might want to make a complaint to BT. Need something to keep you occupied during your downtime? All costs are inclusive of GST unless otherwise stated. on Speak to an expert and have your query resolved in minutes. If your speed is slower than it should be, you can use this troubleshooter to report the problem or you can text HELP followed by your landline number to 61998. She has written about finance for 10 years, having previously worked at Westpac and written for several other major banks and super funds. Westpac Financial Services Ltd ABN 20 000 241 127 AFSL 233716 (WFSL) is the responsible entity and issuer of interests in BT Managed Portfolios. Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. Email Login Page For the home For business and public sector For global business | UK Broadband TV Sport Mobile Gaming Discover BT Halo Help My BT Email Sign in BT ID or Email address Password Show Forgotten your login details? Your application for credit products is subject to the Provider's terms and conditions as well as their application and lending criteria. If you are unsure you should get independent advice before you apply for any product or commit to any plan. Acceptance by insurance companies is based on things like occupation, health and lifestyle. Fees will apply for personal advice. We would like to reassure you that no changes to the terms, conditions, and features of your existing policy occurred as a result of the sale. Westpac and its related entities do not stand behind or otherwise guarantee the capital value or investment performance of a Super Product, a BT Panorama product or BT Margin Lending Margin Loan. finder.com.au is one of Australia's leading comparison websites. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. By providing you with the ability to apply for a credit card or loan, we are not guaranteeing that your application will be approved. We encourage you to use the tools and information we provide to compare your options. Help > Create new Email address >. Target Market Determinations for our products can be foundhere. If you have attachments send your complaint by post or use the online form. Sign in. 18-04-2020 Applicants must be between 15-64 years old for death insurance and 15-59 for TPD insurance. About BT Super for Life therefore, growth remains main focus of the investment allocation. We have a range of ways to get in touch for new and existing customers. If you want to talk about something we havent covered here, there are other ways you can contact BT about your broadband. (c) 2022. The exact amount deducted will be confirmed in your annual statement. There is a different Lifestage investment option for each decade, so you'll be placed in the investment option for the decade in which you were born. BT - Part of Westpac Banking Corporation. If youre thinking of cancelling your BT broadband package, youll have to contact BT 30 days before you leave and let them know you want to cancel. Beware of phishing emails circulating that appear to be from AustralianSuper asking you to click on a link to keep your password. Any help you can offer would be greatly received. Learn more about accessing your super, eligibility and conditions that apply. Some product issuers may provide products or offer services through multiple brands, associated companies or different labelling arrangements. Youll need to have your account number ready if you call. You can update your postal or residential address, email address and home phone number by logging in to your or mobile app and selecting my details. AustralianSuper and Hostplus are two of the biggest super funds, with more than 3 million members combined. Below are some links to BT pages that deal with these conditions: Your portfolio value and performance are likely to be different and will depend on the investment options you have selected and the time period over which you are invested in those options. This lifestage is for members getting closer to retirement is getting closer, however not yet retired. Forkey information and guidance on the ethos of procurement in BT and how we work with our suppliers visit ourSelling to BTweb site. This lifestage is for members fast approaching retirement or retired, so it has a higher allocation to defensive assets (however, slightly more allocation to growth assets than the 1940s stage). Hello This information has been prepared by BT Funds Management Limited ABN 63 002 916 458 (BTFM). Current as at 19 February 2019. Adelaide SA 5001, 132 135- Investors A crash course to get your life together from careers and finances to self-care and relationships. Death cover ranges between $15,000 and $300,000. Our services may only be used by persons who have entered into a licence agreement with us, and use is subject to the terms of that licence agreement. Buying from BT Please enable it prior to continuing. How has your fund performed? You can nominate one or more dependents. Investor:1800 998 185, Monday to Friday,8:30am 7:00pm (Sydney time) 17h28. Through BT, you can access a range of solutions across super, investments and insurance, to help you plan for today and tomorrow. I have found it impossible to get an update as I do not want to tie up valuable resources by making a long drawn out call at this trying time other calls would be more important. Any products or services displayed on this webpage may only represent a portion of the options available to you. You can lodge a complaint using any of the options detailed above. Investment, super and insurance solutions to empower our customers to build and protect their wealth. Target Market Determinations for the products are available. Supply your personal information and select formal complaint from the reason for enquiry menu on the email us form. of your total balance. If youre switching to a TV and broadband package, you will have to contact your TV provider (if you have one) to cancel your current services. We use cookies for security purposes, to improve your experience on our site and tailor content for you. 17h02. If you still need help, you can contact BT by texting CHECK followed by your landline number to 61998 where they will run tests and get back to you to help get your connection back up and running. Comprehensive and flexible wealth management solutions for your clients in the areas of investing, SMSF and super. Although we provide information on the products offered by a wide range of issuers, we don't cover every available product or service. A Product Disclosure Statement (PDS) for BT Super Invest can be obtained by contacting BT on 1300 881 716 or by visiting www.bt.com.au/superinvest. Find out how investment markets affected your super returns. Please refer to the AFCA website set out below for more information. The issuers of the products named on this website can be found in the relevant disclosure document. The fees and costs provided are current as at19 February 2019 and may vary from time to time. 14h28, on Full details are available on request. Post:GPO Box 5218, Sydney NSW 2001 BT Halo includes services worth up to 468 over your 24-month contract for just 1 extra per month. When the power light has turned blue, you can try connecting again. You have been temporarily locked out. feedback and complaints process, Easy English guide and accessibility guides. Its easy to open an account online. What has been your return over the last 10 years with the BT super fund. Chant West has not taken into account the objectives, financial situation or needs of any specific person who may access or use the Information provided, including target markets of financial products, where applicable. Slow broadband speeds? Spotted something in our network that's unsafe or damaged? 1800 816 222- Members How to make a complaint about BT Business, Set up Company and Group Contacts for Cloud Voice. | BT is the wealth management brand of the Westpac Group . You can continue on the same contract with the same account but there will be no exit fees if the broadband at your new home cant reach the same speeds as your old one and you want to change or cancel your contract. GPO Box 3958 Generally, you can access your super once you meet the conditions of release. You'll automatically be invested in the BT Super For Life fund when joining, then you're free to switch to any of the alternative options any time after. The BT Super for Life is the default investment option, under which your investments are allocated for you based on your age. +612 9155 4029, Advisers 1300 784 207 The most complained about issue when it comes to broadband is slow speeds and dropping connection. This package comes with a speed guarantee, stronger routers, double BT Mobile data, and up to 3 free WiFi discs to improve your speeds. 233722 (BTSL) and Westpac are together the issuers of the BT Margin Lending Margin Loan. Prepare for your best financial future discover how our superannuation accounts can help you save for retirement. Sydney NSW 2000, Find a Product Disclosure Statement (PDS). This information does not take your personal objectives, circumstances or needs into account. Thanks for your question. 13h48. If not do you know the model of the phone and I'll be happy to check for you. Products, reports, ratings (Information) are based on data which may be sourced from a third party and may not contain all the information required to evaluate the nominated product providers, you are responsible for obtaining further information as required. BT Super for Life offers two ways to invest your super depending on how hands-on you want to be. Im a pensioner aged 70yrs. Mail: Australian Financial Complaints Authority GPO Box 3 Melbourne VIC 3001. Access forms & disclosures and learn more from our educational resources and webinars, Managed Portfolios (SMA) - Managed Portfolio Series, Challenger annuities via Asset Administrator. If you intended to speak with your superannuation fund about arranging the release of your funds, please get in touch with BT Super directly. Adelaide SA 5001, 1800 222 790 You can securely upload supporting documents if you wish. To manage your account, view your bill or access other BT services, you need to login using your BT ID. Mon-Fri, 8:30am - 6:30pm (Sydney time), BT Managed Portfolios What will my retirement age and lifestyle be? Why Westpac is giving away its $37 billion BT super business Elizabeth Knight Business columnist April 21, 2022 3.59pm Normal text size Larger text size Very large text size Westpac investors hoping for a windfall when the bank gets out of its superannuation business BT are set for disappointment. Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 (Westpac) is the issuer of the BT Invest Cash Management Account (BT Invest CMA). The amount of insurance cover you'll receive and the cost of insurance cover are based upon your age, gender, occupation and lifestyle. 18-04-2020 No matter whats happening with your broadband, weve brought together all the numbers and contact methods you might need to help you out. Please try after 15 minutes. Our aim is to resolve your complaint within 5 working days, however, where possible we will resolve your complaint in the moment. If you need to write to us, please check the back of your bill for the right address to use. Your complaint will be reviewed in line with our FAIRGO principles. We also don't recommend specific products, services or providers. If we need some additional time to get back to you, we will let you know. If you have any questions about BT Super for Life or would like a copy of any material that is incorporated into this PDS by reference - marked with an - you can call BT Customer Relations on 1300 653 553. How likely would you be to recommend finder to a friend or colleague? (charged by the fund manager), 0.34% p.a. GPO Box 2861 Chant West ratings and research are prepared by Chant West and are not connected in any way to research and ratings prepared by any of our related entities. Design your super Set your own pace and learn as you go, knowing you can always fine-tune your options.

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