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Best and worst companies at resolving issues. 08:00 - 18:00 Monday to Friday (except Christmas Day and Bank Holidays), To buy standard tickets visit our website, Great Western Railway - Customer Services, View train formations and on-board facilities for this train company, No early morning services between Heathrow Terminal 5 and London Paddington on Sunday 21 May, Amended 23:04 Bristol Temple Meads to Warminster service from Monday 22 to Thursday 25 May, Amended early morning services between Reading and Newbury / Bedwyn on Sunday 21 May, Buses replace early morning trains between Reading and Basingstoke on Sunday 21 May, Buses replace early morning trains to / from Burnham / Taplow from Tuesday 23 to Friday 26 May, Amended 23:34 London Paddington to Didcot Parkway service on Friday 26 May, Amended evening / morning Great Western Railway services to / from Swansea / Carmarthen on Thursday 25 and Friday 26 May, Amended London Paddington - Penzance Night Riviera Sleeper services on Tuesday 23 and Wednesday 24 May, CANCELLED: Engineering work between Slough and Reading from Monday 22 to Thursday 25 May, Buses replace late night trains between Reading and Chippenham via Swindon on Sunday 21 May, Buses replace morning / evening trains to / from Pangbourne on Sunday 21 May, Buses replace trains to / from Burnham / Taplow on Sunday 21 May, Amended early morning services to / from London Paddington on Sunday 21 May, Amended 00:07 Marlow to Maidenhead service on Sunday 21 May, Amended trains between Cardiff Central and Swansea / Carmarthen on Saturday 20 and Sunday 21 May, Amended 23:45 Didcot Parkway to London Paddington service on Saturday 20 May, Buses replace trains between Birmingham New Street / Worcester / Cheltenham Spa and Gloucester on Saturday 20 and Sunday 21 May, Amended late night / early morning services between Bristol Temple Meads and Weston-super-Mare / Taunton from Monday 15 to Thursday 18 May, Amended 22:48 London Paddington to Swansea service on Thursday 18 May, Buses replace late night / early morning trains between Reading and Guildford from Monday 15 to Friday 19 May, Buses replace late night trains between Reading and Newbury / Bedwyn from Monday 15 to Friday 19 May, Buses replace late night / early morning trains between Neath and Swansea from Monday 15 to Friday 19 May, Amended 23:30 Cardiff Central to Bristol Temple Meads service from Monday 15 and Thursday 18 May, Amended services via Westbury on Sunday 14 May, Amended services between Cardiff Central and Bristol Parkway / Bristol Temple Meads on Saturday 13 and Sunday 14 May, Amended services between Redhill and Reading on Sunday 14 May, Buses replace trains between Reading and Bedwyn on Sunday 14 May, Amended late night services between London Paddington and Penzance on Sunday 14 May, Buses replace trains between Swansea and Carmarthen on Saturday 13 and Sunday 14 May, Amended 00:45 Oxford to Reading service on Sunday 13 May, Amended 00:34 London Paddington to Reading service on Saturday 13 May, Buses replace trains via Cheltenham Spa on Saturday 13 and Sunday 14 May, Buses replace trains between Reading and Basingstoke / Winchester on Saturday 13 and Sunday 14 May, Buses replace late night / early morning trains between Exeter St Davids and Exmouth from Monday 8 to Friday 12 May, Amended late night / early morning services between Cardiff Central and Bridgend from Monday 8 to Friday 12 May, Amended late night / early morning services between Didcot Parkway and Oxford from Monday 8 to Friday 12 May, Amended 23:30 London Paddington to Didcot Parkway service on Friday 12 May, Amended late night / early morning services to / from Burnham / Taplow from Monday 8 to Friday 12 May, Amended late night / early morning services to / from Pangbourne from Monday 8 to Thursday 11 May, Amended services between Twyford and Henley-on-Thames from Monday 8 to Wednesday 10 May, Amended services between Redhill and Reading on Sunday 7 May, Amended services in the Westbury area on Sunday 7 May, Amended 20:43 and 21:43 London Paddington to Cardiff Central services on Sunday 7 May, Amended 23:00 and 23:33 London Paddington to Bristol Temple Meads services on Sunday 7 May, Amended late night services between London Paddington and Penzance on Sunday 7 May, Buses replace trains between Reading and Basingstoke on Sunday 7 May, Buses replace trains between Swansea and Carmarthen on Saturday 6 and Sunday 7 May, Buses replace late night / early morning trains to / from Burnham / Taplow on Saturday 6 and Sunday 7 May, Buses replace trains via Cheltenham Spa on Saturday 6 and Sunday 7 May, Amended evening trains in the Didcot Parkway area from Tuesday 2 to Thursday 4 May, Buses replace late night trains between Newbury and Bedwyn from Monday 1 to Thursday 4 May, Amended morning / evening Great Western Railway services to / from Swansea on Tuesday 2, Wednesday 3 and Friday 5 May, Amended late night service between Oxford and Worcester Shrub Hill on Tuesday 2 May to Thursday 4 May, Amended 23:42 Swindon to Cheltenham Spa service on Monday 1 May to Thursday 4 May, Amended 22:48 London Paddington to Swansea service on Monday 1 May to Thursday 4 May, Amended service between Reading and Redhill on Sunday 30 April, Amended service in the Westbury area from Sunday 30 April to Wednesday 3 May, Amended early morning service between Reading and Basingstoke on Sunday 30 April, Amended early morning trains between London Paddington and Ealing Broadway on Sunday 30 April, Amended 21:24 Great Malvern to Frome service on Saturday 29 April, Amended 00:45 Oxford to Reading service on Saturday 29 April, Amended late night Great Western Railway services between London Paddington and Ealing Broadway on Saturday 29 April, Buses replace early morning trains to / from Burnham and Taplow on Saturday 29 April, Buses replace trains between Reading / Woking and Basingstoke / Andover / Winchester from Saturday 29 April to Monday 1 May, Amended evening trains between London Paddington and Reading from Monday 24 to Thursday 27 April, Amended evening services in the Exeter St Davids area from Monday 24 to Thursday 27 April, Buses replace trains between Reading and Basingstoke / Winchester on Sunday 23 April, Amended service between Chippenham and Trowbridge from Tuesday 25 and Thursday 27 April, Amended 23:33 and 23:20 services between Gatwick Airport and Reading from Monday 24 and Thursday 27 April, Amended services between Bristol Temple Meads and Westbury from Monday 24 and Thursday 27 April, Amended 23:42 Swindon and Cheltenham Spa from Monday 24 and Thursday 27 April, Amended 22:32 and 23:32 London Paddington and Bristol Temple Meads service from Monday 24 and Thursday 27 April, Buses replace late night / early morning trains to / from Burnham / Taplow from Monday 24 April until Friday 28 April, Amended late night service between Taunton and Exeter St Davids on Sunday 23 April, Amended service between London Paddington and Didcot Parkway on Sunday 23 April, Buses replace trains between Reading and Bedwyn on Sunday 23 April, Amended 00:09 Marlow to Maidenhead service on Sunday 23 April, Amended service between Cardiff Central and Patchway Saturday 22 and Sunday 23 April, Amended service between Reading and Newbury until 06:00 Saturday 22 April, Amended service between Reading and London Paddington service from Saturday 22 until Sunday 23 April, Amended service to from London Paddington on Sunday 16 April, Amended services via Exeter St David's on Sunday 16 April, Amended service between Redhill and Reading on Sunday 16 April, Amended early morning services between London Paddington and Swansea on Sunday 16 April, Buses replace trains between Reading and Basingstoke / Winchester on Sunday 16 April, Buses replace trains between Reading and Newbury / Bedwyn on Sunday 16 April, Amended 00:45 Oxford to Reading service on Saturday 15 April, Amended late night services between Reading and Didcot Parkway from Monday 17 to Thursday 20 April, Amended 23:45 Didcot Parkway to London Paddington on Saturday 15 April, Amended 21:21 Bristol Parkway to Portsmouth & Southsea service from Monday 17 to Thursday 20 April, Buses replace early morning trains to / from Burnham / Taplow on Saturday 15 April, Amended late night services between Bridgend and Port Talbot Parkway from Monday 17 to Thursday 20 April, Amended late night services between Didcot Parkway and Swindon / Chippenham from Monday 17 to Thursday 20 April, Buses replace late night services between Guildford and Redhill / Gatwick Airport from Monday 17 to Wednesday 19 April, Amended late night Great Western Railway service via Exeter St Davids from Tuesday 11 to Thursday 13 April, Amended 03:46 Swansea to London Paddington service on Monday 10 April, Amended Great Western Railway service to / from Carmarthen on Monday 27 March, Amended service between Redhill and Reading on Sunday 9 April, Amended 20:43 and 21:43 London Paddington to Swansea trains on Sunday 9 April, Reduced service at Burnham and Taplow on Sunday 9 April, Amended 23:30 London Paddington to Didcot Parkway service on Friday 14 April, Amended 23:45 Didcot Parkway to London Paddington on Saturday 8 April, Amended 23:50 London Paddington to Reading service on Friday 14 April, Amended 23:45 Bristol Temple Meads to Frome service from Tuesday 11 to Friday 14 April, Amended late night / early morning services between Cardiff Central and Bridgend from Monday 10 to Friday 14 April, Buses replace late night / early morning services to / from Pangbourne from Monday 10 to Friday 14 April, Buses replace late night / early morning services to / from Burnham and Taplow from Monday 10 to Friday 14 April, Amended evening / morning services in the Taunton area from Tuesday 4 to Thursday 6 April, Amended Great Western Railway services to / from London Paddington on Sunday 26 March, Amended 08:06 Reading to Newbury service on Sunday 26 March, Buses replace early morning trains between Reading and Basingstoke on Sunday 26 March, Amended 00:09 Marlow to Maidenhead service on Sunday 26 March, Amended evening services between London Paddington and Reading from Monday 27 to Thursday 30 March, Amended 07:51 London Paddington to Penzance service on Sunday 26 March, Buses replace trains between Reading and Newbury / Bedwyn from Friday 7 to Monday 10 April, Amended services between Swindon and Westbury from Friday 7 to Monday 10 April, Buses replace late night trains between Westbury and Frome on Friday 7 April, Buses replace trains between Reading / Woking and Basingstoke / Winchester from Friday 7 to Monday 10 April, Buses replace late night / early morning trains between Reading and Newbury / Bedwyn from Monday 3 to Thursday 6 April, Amended 23:30 Cardiff Central to Bristol Temple Meads service on Monday 3 and Tuesday 4 April, Buses replace late night / early morning trains between Reading and Guildford from Monday 3 to Thursday 6 April, Buses replace evening / morning trains between Neath and Swansea from Monday 3 to Friday 7 April, Amended morning Great Western Railway services in the London Paddington area on Sunday 2 April, Amended 21:21 Bristol Parkway to Portsmouth & Southsea service from Monday 3 to Wednesday 5 April, Buses replace trains between Didcot Parkway and Oxford on Sunday 2 April, Buses replace trains between Reading and North Camp on Sunday 2 April, Amended 00:45 Oxford to Reading service on Saturday 1 April, Buses replace early morning trains to / from Burnham / Taplow on Saturday 1 April, Amended 23:45 Didcot Parkway to London Paddington service on Saturday 1 April, Buses replace trains between Salisbury and Southampton Central on Saturday 1 and Sunday 2 April, Buses replace trains between Swansea and Carmarthen / Llandrindod on Saturday 25 and Sunday 26 March, Amended Great Western Railway services to / from Portsmouth Harbour on Saturday 25 March, Amended 03:46 Swansea to London Paddington service on Friday 24 March, Amended late night services between Port Talbot Parkway and Neath on Tuesday 21 and Wednesday 22 March, Amended 03:46 Swansea to London Paddington service on Tuesday 21 March, Amended late night services between London Paddington and Reading from Monday 20 to Thursday 23 March, Buses replace trains between Plymouth and Penzance from Monday 27 to Friday 31 March, Amended 23:30 London Paddington to Didcot Parkway service on Friday 31 March, Amended 23:45 Bristol Temple Meads to Frome service from Monday 27 to Thursday 30 March, Amended late night services between Twyford and Reading from Tuesday 28 to Friday 31 March, Amended late night / early morning services to / from Burnham / Taplow from Monday 27 to Friday 31 March, Amended late night / early morning services between Exeter St David's to Exmouth from Monday 27 to Thursday 30 March, Amended 08:58 Bristol Parkway to Swansea service on Sunday 26 March, Amended early morning services to / from Warminster on Sunday 26 March, Amended early morning services between London Paddington and Ealing Broadway on Sunday 26 March, Amended Night Riviera Sleeper service on Sunday 26 March, Buses replace trains between Guildford and Redhill / Gatwick Airport on Sunday 26 March, Buses replace trains between Didcot Parkway and Radley / Oxford on Sunday 26 March, Buses replace late night trains to / from Pangbourne on Sunday 26 March, Amended late night services between Bristol Temple Meads / Newport and Cardiff Central on Saturday 25 March, Amended 21:24 Great Malvern to Frome service on Saturday 25 March, Amended services to / from Burnham and Taplow on Saturday 25 and Sunday 26 March, Amended late night Great Western Railway service to / from Worcester Shrub Hill from Monday 20 to Thursday 23 March, Amended 23:42 Swindon to Cheltenham Spa service from Monday 20 to Thursday 23 March, Amended 22:48 London Paddington to Swansea service from Monday 20 to Thursday 23 March, No trains via Tiverton Parkway from Monday 20 to Thursday 23 March, Amended service between Gatwick Airport and Reading on Sunday 19 March, Amended 07:55 & 08:35 Swansea to London Paddington trains on Sunday 19 March, Amended 23:00 & 23:33 London Paddington to Bristol Temple Meads service on Sunday 19 March, Amended early morning GWR service between London Paddington and Reading on Sunday 19 March, Amended service via Exeter St Davids on Saturday 18 and Sunday 19 March, Buses replace trains between Swansea and Carmarthen on Saturday 18 and Sunday 19 March, Buses replace trains between Reading and Basingstoke on Sunday 19 March, Amended services in the Warminster area on Saturday 18 and Sunday 19 March, Amended 23:45 Didcot Parkway to London Paddington on Saturday 18 March, Amended 00:34 London Paddington to Reading service on Saturday 18 March, Amended 00:45 Oxford to Reading service on Saturday 18 March, Buses replace trains between Barnstaple and Crediton / Exeter St Davids from Monday 13 to Thursday 16 March, Reduced evening services between Newton Abbot and Plymouth from Monday 13 to Thursday 16 March, Buses replace evening services between Swindon and Bristol Temple Meads via Chippenham / Bath Spa from Monday 13 to Thursday 16 March, Amended evening / morning Great Western Railway services to / from Swansea from Monday 13 to Friday 17 March, Amended 23:42 Swindon to Cheltenham Spa service from Monday 13 to Thursday 16 March, Amended evening trains in the Westbury area from Monday 13 to Thursday 16 March, Amended 23:30 Cardiff Central to Bristol Temple Meads service on Monday 13 and Tuesday 14 March, Amended evening trains between Twyford and Henley-on-Thames on Monday 13, Tuesday 14 and Thursday 16 March, Buses replace evening / morning trains to / from Burnham / Taplow from Monday 13 to Friday 17 March, Buses replace evening / morning trains to / from Pangbourne from Monday 13 to Friday 17 March, Amended services via Theale on Saturday 11 and Sunday 12 March, Buses replace trains between Guildford and Gatwick Airport on Sunday 12 March, Buses replace trains between Swansea and Carmarthen / Llandrindod on Saturday 11 and Sunday 12 March, Buses replace evening / morning trains to / from Burnham / Taplow on Saturday 11 and Sunday 12 March, Buses replace trains between Southampton Airport Parkway / Southampton Central and Bournemouth / Portsmouth Harbour on Saturday 11 and Sunday 12 March, Buses replace late night / early morning trains between Castle Cary / Yeovil Pen Mill and Weymouth from Monday 6 to Friday 10 March, Amended late night services to / from Plymouth from Monday 6 to Thursday 9 March, Amended late night services to / from Didcot Parkway / Swindon from Monday 6 to Thursday 9 March, Amended late night services between Cardiff Central and Bridgend from Monday 6 to Thursday 9 March, CANCELLED: Engineering work between Swansea and Carmarthen on Monday 6 March, Buses replace trains between Portsmouth Harbour and Portsmouth & Southsea until 16:15 on Sunday 5 March, Amended services via Theale on Sunday 5 March, Amended services between Swansea and Carmarthen on Saturday 4 and Sunday 5 March, Buses replace trains between Warminster and Salisbury on Saturday 4 and Sunday 5 March, Buses replace trains between Reading and Guildford on Saturday 4 and Sunday 5 March, Buses replace early morning trains to / from Burnham and Taplow on Saturday 4 March, Amended 00:45 Oxford to Reading service on Saturday 4 March. Our Customer Support team are ready to help and can be contacted by completing our. N.B. FacebookTwitterYouTubeInstagramLinkedInSnapchatPinterestTiktok, Registered Office: Ground Floor, The Rookery, 2 Dyott Street, London, WC1A 1DE, United Kingdom, If you need a speedier response, we advise that you use the, Otto - Longest human tunnel travelled through by a skateboarding dog, Ashrita Furman - Most Guinness World Records titles held. You will be asked to sign-in using the email address and password that you use to access your Guinness World Records account. You will have lots of opportunity to learn from our experienced colleagues and our academic partners. CONTACT INFORMATION . new. Daryn leads the Control and Performance function and is the executive sponsor for GWR's delivery of the Heathrow Express operation. You can order up to 20 individually named certificates via the store, please contact us for orders over 20. You can also check on the status of your application, update your profile details and application information, by logging into your account. First, login to your Guinness World Records account and then make a record application. Refund . Resolver can help you send your complaints to Great Western Railway. Images owned by GWR, or courtesy of Network Rail or Visit England. Weve helped millions of people find a resolution. Select the relevant application from the Applications section of your dashboard, Scroll down to the section called "Receipt", Your receipt will then load in a new window, From here it can be printed or downloaded as a pdf file, Once here, select the link For alternative payment methods please request an invoice" at the bottom of the payment options, The next page will have a link to your invoice. If your order contains other paid-for items as well as your complimentary certificate, that you have chosen from the Store, then the Store requires proof of delivery for the paid for items, so unfortunately we cannot offer free non-trackable shipping in this instance so you will need to choose a paid for courier service to receive all of your items. About Us; Our History; . If it repeats session will be terminated itself after 45 minutes of inactivities. Posted 12:23:24 AM. Please log into the Store using your login and password for your Guinness World Records account and your free certificate will be added to your basket automatically. Delayed by 15 minutes or more? We advise you check your journey before traveling with us today, There is a good service across our network. ts, or complaints contact Global Water directly: Join an innovative team of professionals committed to water conservation and reclamation. Our scheme offers vocational training, development sessions, team building events and on-the-job training. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Find out what you can do if youre unhappy with our service. 2023 Resolver Consumer Online Limited. Chris and his team lead GWRs safety and sustainability programs, ensuring we meet our legal commitments, safeguard our colleagues and customers, and continually improve our environmental performance and sustainability credentials. Great Western Railway complaints contacts Visit Customer Services Email Customer Services on GWRfeedback@GWR.com Call Customer Services on 0345 700 0125 Tweet First Great Western Trains We advise you check your journey before traveling with us today, There is a good service across our network. GWR (poor) customer service! 2022 Talking Really Channel----- CREDIT ROLL -----WEBSITES Talking Really - htt. Unfortunately O2 withdrew email support quite some time ago which beggars belief from a communications company. Find out how we keep your data secure, and what you can do to keep safe online. Charge 95 for a return from Bristol to London (I could drive for half that) and then they have the nerve to charge me an extra 25 because I took the 22:48 instead of the 21:48 to spend a bit of extra time with my friends. He is responsible for our compliance, security, business planning, sustainability, corporate responsibility and environmental matters. Guinness World Records receive over 50,000 record applications a year - that's almost 1,000 applications every week! If you prefer to pay by bank transfer, please request an invoice when you come to the payment page during the application process and follow the instructions. If you wish to upgrade to a tracked service, please choose one of the chargeable shipping options. For example, with a GWR train you can get from London to Oxford in 1h 7m, from London to Bath in 2h 9m and from London to Bristol in 2h 22m. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Great Western Railway. Kind regards Natalie Report response as inappropriate If you are unhappy with any part of our service, there are several ways you can tell us. They will independently review your complaint and where appropriate, follow things up on your behalf. An error has occured during Logging out. Onboard, seating and at the station 12 articles. Hi @Anonymous. As a Customer Sales Advisor, you will confidently and impartially sell the full range of tickets and services, including processing high volumes of sales, and ensure that customer requirements are met and exceeded. Let us know how we want to hear from you. Mark is the Managing Director of Great Western Railway. Duncan joined GWR in June 2019 and brings a wealth of cross-industry railway experience to the role. She has extensive knowledge of diversity and inclusion, leading organisational change, employee relations, policy and employee reward. Kind regards Natalie Report response as inappropriate An error has occured during Logging out. Click here for more details.. If it repeats session will be terminated itself after 45 minutes of inactivities. Mark has worked in UK Rail for thirty two years and has experience at the front line and in more strategic roles. Contact Jeremy directly The contracted hours are to work 35 hours per week working shifts. Please try again. Please ensure that you clearly state the misprint or misspelling, with your application reference/claim ID number, exact record title and Record Holder name. Hours: Varied shifts on an annualised 10hrs minimum contract. Let us know how we want to hear from you. Join an innovative team of professionals committed to water conservation and reclamation. GET IN TOUCH WITH A RECORD SPECIALIST (Opens in a new window). 17,500 employees. From 12 an hour. For customer questions, comments, or complaints contact Global Water directly: PLEASE NOTE THE CUSTOMER SERVICE EMAIL AND FOLLOWING FORM ARE MONITORED ONLY DURING BUSINESS HOURS. It took 4 weeks , telephone interview, easy group assesment in Swindon and in 24 hours email invinting for interview in Paddington . Covid-19 Welcome to the Refund Portal. Where possible, we need to know: You can ask a friend, family member, guardian, support worker or carer to make a complaint on your behalf. Select your Record Title, click continue and then follow the instructions on the next page to purchase. If you see something wrong, let a member of staff know as soon as possible and theyll try to help there and then. 395 King Street Aberdeen AB24 5RP Tel: +44 (0)1224 650100 Fax: +44 (0)1224 650140 View map London Corporate Office FirstGroup plc 8th floor, The Point 37 North Wharf Road London W2 1AF Tel: +44 (0)20 7291 0505 Fax: +44 (0)20 7636 1338 Careers For career enquiries related to First Bus, please contact careers@firstbus.co.uk At GWR, we're always working to improve your journey. Support and useful information. All product and company names are trademarks or registered trademarks of their respective holders. If you decide you want to speed things up a bit later, you can switch to Priority Application at any time. Win weekend breaks and other great prizes, Please press enter to select a date for an outbound journey, Please press enter to select a date for a return journey. Please visit the certificates page in the Guinness World Records store and simply click on the Add to Basket. If you are unable to pay via these methods, you can generate an invoice and then arrange payment via bank transfer. . If you do not know the date of the event, then we would advise at first, to try searching surrounding dates. Get in touch with our Customer Support team, Win weekend breaks and other great prizes, Please press enter to select a date for an outbound journey, Please press enter to select a date for a return journey. 8h. receipts are not generated when you pay via bank transfer, Invoices can be accessed again in future from your application page under the section Invoice by selecting the link "View your invoice". I interviewed at Great Western Railway (Stourbridge, England) Interview. Call: 866-940-1102. Report Report. here are some reasons on why applications are rejected. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Please refer to our Current application waiting times page for the most up-to-date information. Optional extras 4 articles. At GWR, we're always working to improve your journey. We have many years of experience running all types of passenger rail: long-distance, commuter, regional and sleeper services. Provider Learning Opportunities Please try again. Covid-19: Refund procedure. Orders can take from 2 - 4 weeks to arrive. Great Western Railway's Daniel Golton has been named Young Professional of the Year at the Rail Business Awards, the industry's most recognised awards scheme. Carrier Contact Information. Find out how to contact us, book tickets, apply for a refund, claim delay repay compensation or find out about lost property. Resolver is a totally free service that you can use to complain effectively. This is the customer service number for questions about your health insurance coverage, benefits or treatment. Simple! You may also like to: find out more about travelling with us learn more about ways to save on train travel There you will be able to search for a Record Title by entering the date and country of where the record took place. If, however, you are unable to pay via these methods, you can generate an invoice and then arrange payment via bank transfer. FOR EMERGENCIES AFTER REGULAR BUSINESS HOURS PLEASE USE THE AFTER HOURS EMERGENCY PHONE NUMBER LISTED ABOVE. If you cannot locate your record title on this list, then we would advise you to login to your main Guinness World Records account to check the application status of your record title. If 16 weeks have passed since the record attempt date, then please contact us with the exact record title, date of attempt, location and Record Holder Name for further assistance. An error has occured during Logging out. At GWR, we're always working to improve your journey. Don't have your card? Due to the consistently high volume of applications we receive, the waiting times for a response to a Self-service application can be up to 12 weeks*. If it repeats session will be terminated itself after 45 minutes of inactivities. ACCESS YOUR ACCOUNT | globalwater LEADERS IN TOTAL WATER MANAGEMENT Mailing Address for Payments has Changed - Click Here for More Information IMPORTANT: CUSTOMER NOTICES For all users, the first time you access the customer portal, you will need your full account number and zip code.

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