2008/09 Qantas Data Book . Qantas takes the challenge of human-induced climate change very seriously, as recognised in the release of our GroupClimate Action Plan (PDF)in 2022. The Board has established Committees that are responsible for considering detailed issues and making recommendations to the Board. Audit Committee: Belinda Hutchinson (Chair), Maxine Brenner, Jacqueline Hey and Todd Sampson. The Handbook is one of a number of tools and resources available to staff at UQ designed to encourage the development of policies and procedures that are clear, effective and appropriate. Both Qantas and Jetstar have introduced engagement and culture-focused training programs, covering 21,000 employees. Andrew is also the Qantas Group Company Secretary. We also report our findings in the Qantas Group Annual Review. Prior to joining Qantas Group in May 2002, Lesley held senior executive roles at both Ansett and Air New Zealand. Prior to joining Qantas, Rob was a Partner with Bain & Company in Los Angeles and Sydney working across multiple industries, with an emphasis on media, technology and telecom businesses. Where appropriate, we're committed to working with external organisations and initiatives that promote transparent reporting of financial and non-financial metrics in the public interest. % Commercial experience with contract management "One incident I'm aware of, the ground handlers, they loaded the aircraft incorrectly," one employee said. "In terms of pilots, of the things that Qantas has done very successfully, because the law allows them to, is that they've acquired or set up subsidiary airline groups," Mr Lucas said. Following ongoing discussions with the Department of Home Affairs about the repatriation of deportees who have not been granted asylum by the Australian Government, the Department has updated its Persons in Custody (PIC) form so that airlines are advised whether an individual has outstanding proceedings before a court or tribunal prior to international transportation. The Qantas Group is working hard to get back to its best as it recovers from the unprecedented impacts of the COVID-19 pandemic and a rapid restart. The objective of this Risk Management Policy (RMP) is to ensure that we are managing risk to the best of our ability to enable the successful achievement of the Bank's objectives. Program management and oversight is a University-wide responsibility that calls for the active involvement of executive . He started this role in March 2015. To avoid accidents, it is necessary to put many slices together to layer the defences so there is no possibility that the holes can line up and an accident happen. In plain English, Qantas would find a new company to hire other pilots to do the work. The Qantas Group encourages Disclosing Persons who have reasonable grounds to suspect a Disclosable Matter to make a disclosure via the following channels, by: Further information about how to make a disclosure, and additional Eligible Recipients is available in the Policy. Oversight is maintained through the assurance activity of Qantas Group Audit & Risk, and ultimately the Audit Committee. OurModern Slavery Statement (PDF)outlines in detail the measures the Group had to take to ensure its survival, including the potential human rights impacts, on our people, operations and supply chain. The strong financial position means the Group can reinvest, particularly in fleet and customer experience, as well as rewarding employees and shareholders. On industrial relations, Qantas is notoriously hard-line. You'll facilitate risk workshops for strategic projects/initiatives and business as usual activities as required. Before Qantas, Andrew was Senior Vice President Public, International, Industry, Environment Affairs at Emirates, based in Dubai. Safety and Health Policy; and 10. The Audit Committee undertakes the functions of a risk committee as set out in the ASX Corporate Governance Principles. Environment Policy; 6. In doing so, we can ensure that our business is resilient in the transition towards a low carbon economy. For Qantas, these partners include Make-A-Wish Australia, the National Australia Day Council, Sydney Gay & Lesbian Mardi Gras, UNICEF Australia, the Great Barrier Reef Foundation and Oz Harvest. Our commitment to strengthening business resilience and fostering a risk aware culture creates the foundation for sustainable performance and adaptability to respond to shifting market conditions. making it easier for people to formally report workplace bullying and harassment; improving the inclusiveness of organisational culture; and. We continue to learn through collaboration and shared experiences to make the system better. He held the position of Executive Manager, Group Safety and Health between 2009 and 2012, following six years at Jetstar as the Group General Manager, Flight Operations and Safety where he was a founding member of the Jetstar senior management team in 2004. Last year, Qantas proposed a new agreement to its international flight attendants that involved significant and deeply unpopular changes to rosters and other conditions. 4.2 Risk management process The risk management system is dynamic and is designed to adapt to GTN's developments and any changes in the risk profile over time. Qantas told ABC's Four Cornerthat it "shows a safety management system that is working and designed to capture human error through multiple fail-safes". Tip Sheets give additional guidance on specific topics: Policy and Procedure . The Qantas Group is announcing changes to its Group Management Committee, as the national carrier moves into a new phase of growth and renewal. The group consists of: Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. Lesley is a Director of the Australian Brandenburg Orchestra since October 2015, a Director of Venues NSW since May 2017, a member of Chief Executive Women and was previously a Director of Taylor Fry Pty Ltd from 2015 to 2017, a Director of the Qantas Foundation from 2009 to 2017, and a non-executive director of UNICEF Australia from 2006 to 2015. The S&P/ASX 200 Index (ASX: XJO) airline stock closed yesterday trading for $6.28 per share. View the highlights from the latest and previous Investor Days as well as the accompanying Australian Stock Exchange (ASX) releases and webcasts. We provide high-quality papers covering a wide range of services. ", When asked if it wasfair, MrJoyce replied: "It's a necessity for us to keep our business going.". endobj Cyber Security Policy; 5. Tinos airline experience also includes roles at Ansett and Skywest. Qantas Airline: Risk Management Plan Part 2: Risks Facing Qantas Airline Group The risks facing Qantas Airline can be identified as illustrated in the diagram below; SWOT Analysis Diagram Other Tools and Techniques Tool Identification Techniques Probability and Impact Matrix Risk Data Quality Management Expected Monetary Value Analysis Our approach Responsible lending Our credit policies incorporate consideration of ESG risk, regulatory requirements and voluntary commitments. It is designed to identify, assess, monitor and manage risk. Now, the first thing we do is have a look at what work is up to its time limit and has to be done, so the plane can fly the next day.". Part of Wallace's remit will be to guide preparations for the company's "Project Sunrise," according to Qantas. Lesley has extensive senior executive experience in the airline industry in customer, brand, marketing, operations, digital and new ventures. The announcement can be viewed hereOpens in new window. "So, for that critical safety sensitive role, basically people are now being paid the same as if they worked in a fast-food outlet or worked at a supermarket. We integrate aviation operational safety, work health and safety, aviation and cyber security, environment and business resilience, learning from collaboration and shared experiences to make the system better and stronger. The Company's Risk Previous roles have included Chief Executive Officer of Tiger Airways Australia for eighteen months, and Chief Operating Officer of Virgin Australia for five and a half years. Strong corporate governance sets the basis for the effective management of long-termrisks and opportunities, and positions the Qantas Group to create, protect and enhance shareholder value. TheQantas Group Business Practices Document (PDF)provides an overview of our beliefs, values and business practices and highlights the standards to be upheld by all employees. Opens in a new window Nominations Committee: Richard Goyder (Chair), Jacqueline Hey, Belinda Hutchinson and Antony Tyler. We have a responsibility not only to meet expanding foreign and domestic anti-bribery legislation, but also to ensure that our business partners and those in our supply chain operate with a consummate level of integrity. Upgrade your web browser for an enhanced experience. Prior to joining the Qantas Group in 1999, Mr Evans held a number of corporate finance roles with Caltex Australia and KPMG in Australia and the UK. security and internal audit risk across the Qantas Group. In line with this, the Qantas Group committed in 2017 to align our climate change-related disclosures to the recommendations of the Taskforce on Climate-related Financial Disclosures (TCFD). Risk Management Policy is framed as per the following regulatory requirements: Companies Act, 2013: Provisions of the Section 134 (3) "There shall be attached to financial statements laid before a company in general meeting, a report by its Board of Directors, which shall include Qantas Group returns to profit with record first half result. He has over 35 years experience in aviation across a variety of roles, including six years as Chief Financial Officer for Qantas International and 12 years managing regional arm, QantasLink. With the right risk-management method, accompanied by diligent reviewing of your investments, we work to mitigate the risk to your retirement savings by minimizing exposure to market uncertainties and tempering the effects of inflation on your portfolio. Especially the staff that we deal with on a day-to-day basis around aeroplanes, ground staff, check-in staff. Additionally, the attempts to lay off or retrench some workers may result into litigations that will cost the company heavily. The output of this activity allows us to build a global risk profile to ensure that we focus our attention and resources on the highest areas of risk. Qantas is committed to respecting all internationally recognised human rights, as well as complying with national and certain international laws, we voluntarily commit to uphold the standards of theUN Guiding Principles on Business and Human Rights (UNGPs)Opens external site in a new window. "But what we're seeing at the moment, we're seeing them occur multiple times in the day. Vanessa has a Bachelor of Business and was admitted as a Member of the Institute of Chartered Accountants in 1994. He was also a key architect in the Qantas Emirates alliance that launched in 2013. hereOpens in new window As cancellations and delays threaten Qantas's reputation with customers and its budget faces challenging conditions, can the airline turn things around? Since its privatisation 30 years ago, it has been finding creative ways to cut labour costs. Olivia Wirth was appointed as Chief Executive Officer of Qantas Loyalty in February 2018. Risk management is a part of decision making. Following the review we have re-defined our approach to ensure all Qantas Group workplaces are safer for our people by: Our inclusion and diversity strategy is focused on driving an improved people experience (and in turn, better business outcomes) by removing barriers to inclusion and creating greater opportunities for participation. In FY22, the Group operated more than 220 repatriation flights for the Australian Government, bringing people home from around the world. The three principles that underpin this approach are: Every Qantas Group employee is a custodian of our reputation for excellence and integrity, with a responsibility to uphold the standards we set ourselves and the values we represent. He has been involved in start-ups, mergers, acquisitions and major change programs. The costs being used for normal business operations may exceed the capital making it difficult for the company to progress. Prior to this, Mr Evans was CEO Qantas International & Freight where he led the successful turnaround of Qantas international operations and the arrival of Boeing 787-9 Deamliners into the Qantas Fleet. On 1 May, Qantas announced changes to its executive team that will take effect on 1 October 2019. He has more than 35 years experience in the aviation industry across regional, domestic and international operations in both the premium and low cost carrier sectors. Since operationalising our Supply Chain Assurance program weve continued to assess how we interpret and respond to risk. SHOW MORE HWMq\~U. Our due diligence program assists us to assess and ensure that those we partner with operate with a commensurate level of integrity, operate within the law and meet our requirements. Upgrade my browser. John Gissing was appointed as Group Executive, Associated Airlines and Services in March 2015. Audience This policy applies to all entities within the Sandvik Group We're playing an active role in setting and meeting these ambitious targets, and were guided by a simple philosophy: measure, reduce, offset and influence. The Civil Aviation Safety Authority has endorsed multiple safety and risk management systems at Qantas, and no-one is suggesting there is currently any systemic risk. Stephanie Tully was appointed Chief Customer Officer in August 2019, following a 15-year career at the Qantas Group spanning operational, commercial, customer experience, marketing and strategy roles across the airline and loyalty businesses. Risk management creates and protects value. <> |}CWM[]*C:5m6n~5V}xwm]\M^^uwHYc'{{u9+jt4o\>-{67['aN~_aR,X,,EQ+:#W9u^P5B-9;+u A=3I{ ,ymxd1g9f)y>G#|DQaFAFaFAFa.A.a.A.aAaA@ @ @ @ @ @ @ yyx "As frustrating as it is for passengers, for pilots it means we're working a lot harder to keep the flights on schedule," one Qantas pilot said. He is a member of the Institute of Chartered Accountants in England and Wales. GROUP RISK MANAGEMENT POLICY - MAY 2021 Through our streamlined enterprise wide approach to risk management the Audit and Risk Committee is provided with visibility of material risks and our risk mitigation strategies. All of this gives us confidence as we invest for growth and future success. David will remain as CEO of Qantas Domestic until his departure. The Qantas Group beliefs anchor our internal priorities and initiatives, including investment in training, effective communication, rewards and recognition, and commitment to diversity and inclusion. The radical Qantas action smashed resistance to what has become a foundation of the airline's business model: to gradually replace, or threaten to replace, existing employees with outsourced labour, or hire new staff on lower pay and conditions hired through subsidiary companies Qantas creates or acquires. Our Modern Slavery Statement,pursuant to the Australian Modern Slavery Act 2018 (Cth) (MSA) and s54(1) of the Modern Slavery Act 2015 (UK MSA) sets out the actions taken by the Qantas Group to assess and address modern slavery risks in our operations and supply chains. A summary of indicators can be found hereOpens in new window It does not dispute union estimates that numbers are down by up to 35 per cent on the levels it had before the onset of COVID-19. In demonstration of our commitment to evolving our approach to human rights, we have collaborated with customers, suppliers, investors and civil society representatives to better understand their perspectives on the role of the aviation industry in respecting human rights, and to share our insights.

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