I returned Wen hair products to QVC because during and after one use it burned my scalp causing it to blister and scabs to form. "Within two weeks of beginning use of her WEN Cleansing Conditioner, Plaintiff began losing substantial and abnormal amounts of hair," the class action lawsuit explains. $36.00 $72.00 Spring Fresh Floral Styling Creme $17.50 $35.00 Spring Pink Tulip Cleansing Conditioner $72.00 Winter White Citrus Cleansing Conditioner $20.00 $40.00 Summer Tropical Paradise Styling Creme $17.50 $35.00 Spring Orange Blossom Texturizing Treatment Spray $20.00 $40.00 Spring Fresh Floral Nourishing Mousse $21.00 $42.00 I have never tried WEN but I do know it is basically a conditioner. Over the course of several months my hair improved and it now is fine. I feel bad for Chaz--though I believe he is quite wealthy. I don't need to be sensitive to people who just want to come here and be obnoxious and further their own agenda. Do you use Wen Products? God bless. Host wrote: Odd how a product works great for some and awful for others, isnt it? All of it. Categories . A heads up about Wen from the QVC/HSN GWP bundle. 2023 Cond Nast. The company has agreed to pay $26 million to settle the cases of unsatisfied consumers. My hair is soft, shiny, my scalp isn't dry (most products dried my hair and scalp). I am glad for those of you not having issues and love your wen but many people are having legitimate reactions to the product. I had never had any problems with my hair before using Wen. This material may not be reproduced without permission. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. ", "As I was shampooing my hair with it, I was noticing handfuls of hair," said Cindy Peterson, a former customer. FLORIDA 32164 I haven't looked back in 8 yrs! So instead of removing the product when you rinse it off, it just becomes impacted in your hair follicle.". What a joke,now almost bald, and get anyone to respond to me because i was unaware,therefore missing the April 2017 Deadline!!! RELATED PHOTOS: 10 Stars Get Brutally Honest About Their Biggest Hair Regrets Ever, Also provided in the lawsuit were online reviews revealing that user complaints started way back in 2012. Your email address will not be published. They alleged that the cleansing conditioner, which costs as much as $32 for 16 ounces, leads to balding and rashes. The burden of PROOF is on them and even so, there clearly is a disclaimer on the bottles, just like on most other products. Mike George is shameless dont buy from QVC. I HEAR you! Bebe, this is what I said yesterday but you must have posted it before me. Five other women are also part of Peterson's lawsuit. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Oh maybe he does with all that shampoo. I am almost male now and need to wear a wig to hide how bald I am. I have a few thoughts that I'd like to share. Apparently there is enough proof this product use can result in hair loss that Chaz has chosen to settle instead. I was wondering why Chas Dean was on QVC again alsoespecially a TSV! ", The Florida woman claims that she "lost one quarter to one third of the hair on her head. A Class Action Suit Is Filed. She said she first used the WEN Cleansing Conditioner in October 2014, and said some of her hair still hasn't grown back. I've been using about 2 months. 09:53 PM It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Guthy-Renker is the company that is named in the lawsuit--they sell the product through the infomercials on TV. 04:25 PM. I see that Wen conditioner is an item available in the GWP bundle, so I'm going to drop a word of warning. - edited According to the article, they're going to settle, so you probably won't hear much . To be honest, I wish Chaz wouldn't settle and fight this all the way. -- bebe. I have a few thoughts that I'd like to share 1) If you are that concerned about whatever news info you have been reading about Wen, then you should probably just stop using Wen. I also get very dry scalp which is why I use the tea tree oil and it has truly help to reduce any dry patches in my scalp. There will always be ambulance chasers willing to air up any cause because they make a lot of money, even if settled out of court. When you call to cancel, it's so frustrating because it's very difficult to cancel. She didnt think 200 people was a large enough sample to merit the class action lawsuit: I really think what theyre going to find is just a vast majority of these are coincidence and mainly caused by hair loss thats unrelated to the product, she said. *You're signing up to receive QVC promotional email. And I don't know if it's even an issue with the people that claimed hair loss, but the formula sold on QVC is the same as Chaz sells in his salon/website. Wow, so it was sent recently. hmmmmmm you must have missed the brands CAROLS DAUGHTER and OUIDAD @sunshine45, those brands don't use models with every conceivable curl type from 2a to 4c. I don't know if it's coming back." 07:01 PM Period. Your membership is the foundation of our sustainability and resilience. *You're signing up to receive QVC promotional email. I love the product; have had no problems with it. Tune in to QVC for WEN by Chaz Dean - Hair & Body Care. Out of the blue I stumbled upon Wen cleansing/conditioner. It indicates, "Click to perform a search". So,if anybody can help me here it will be Greatly Appreciated! I wanted to try the products with their "trial offers." It was supposed to be $9.95 for the hair portion and $9.95 for the makeup portion. 11-02-2016 HOW COME THEY ARE STILL SELLING THIS PRODUCT AND MY PILLOWIT HAD TO PAY OVER A MILLION FOR FALSE ADVERTISING ? That is the last I will say on this subject. Not surprised to hear about that folicle clogging business. 6) I've never understood why people wouldchoose to regularly read the Wen forum if either the Wen products didn't work for them, or if they mention that they would never use Wen. David Mikkelson founded the site now known as snopes.com back in 1994. Change), You are commenting using your Twitter account. This settlement will provide cash compensation to those who suffered. I couldn't believe it. Hey, I don't see Chaz afraid of anything. 1995 - 2023 by Snopes Media Group Inc. QVC has better deals on it then Chazs own website. All rights reserved. Asia Pacific; EMEA; Latin America; UK Solicitors; UK Bar; United States 12-21-2015 The rumors also lacked details about whether the claimant(s) believed WEN hair care products caused hair to fall out at the root or were rather somehow damaging and breaking hair, leading to a thinner follicular appearance without a consistent set of incidents, it would be difficult to even define the manner in which WEN's products could be responsible for hair loss. Chaz Dean's Wen Hair Care and Guthy-Renker agree to pay a $26.25 million settlement over a class action suit that alleged the product was making customers' hair fall out and putting scabs on their scalps. Clearly there was something in the Wen products that did not work for me. I used Wen several years ago for a period of about 8 months. They hated the GR Customer Service so yeah okay I will join. ETA: This afternoon I spoke with Brit who works in the Wen Customer Service Department. I can't believe I'm doing this but here I am doing this. My hair is at the point were I LOVE it! Ad Choices, 4 Things You Need to Know About the Wen Hair Care Lawsuit. QVC Names Turner Alum As Chief InformationOfficer, $26 Million Wen Settlement? Read the full update here. If everyone would just ignore this nonsense it will go away and they'll pick on someone else. I bought into WEN (named after NEW spelling reversed to create name) for years. As soon as I stopped using it, my hairbrush stopped being full of hair. I figured by now they had a better product and worth a try. "So women who used to enjoy time with family and friends out and about in social settings they've become house-bound. I immediately stopped using Wen and returned to the products I had used previously. From WEN by Chaz Dean. For more information about reviews on ConsumerAffairs.com please visit our *You're signing up to receive QVC promotional email. Honestly? Unsubscribe easily. Get buying tips about Personal Care Products delivered to your inbox. I mean come onLook at his hair, its a greasy mess, when he isnt shaving it off. Actually, there already IS a warning label on it. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. So what are they getting 20 bucks for their complaints and the lawyers are making millions. Entries (RSS) and Comments (RSS). Hey all! There's no good reason to upset yourself about how any particular product might affect you. Now I can make hair washing a part of a daily shower. After trying different shampoos/conditioners none really worked well. This is not a new accusation for WEN. Literally everything else that is a Standard shampoo destroys my haircompletely breaks down the moisture balance, then I spend 10 minutes ripping through the tangles with heavy hair masks. 3) The plaintiffs can't pinpoint the alleged problem, so it's really unlikely that a better answer is going to be found in this forum. According to some consumers, the WEN line of hair care products caused them to lose their hair at what they described as unusual and alarming rates. QVC's Privacy Statement does not apply to these third-party web sites. To revisit this article, select My Account, thenView saved stories. Stacey Stauffer is one of many QVC hosts who were made redundant in July 2020. But did I trash it everywhere and file a lawsuit? Yes, Im saying this to salon shampoos as well. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. If approved by a federal court judge, the settlement would provide a $25 cash payment to anyone who purchased WEN. No complaints at all about Wen. ", Davis said her legal team has hired a chemist to evaluate the ingredients of the product because they are still uncertain what causes some customers to lose their hair. I like normal hair- not flat but not big and bushy. Anyone can start a lawsuit. As with any popular consumer product, similar complaintsabout WEN hair care products are rife on the Internet. Unfortunately, my hair became very dry and started breaking badly. Your email address will not be published. Ive been wanting to enhance the natural curl pattern and eliminate blow drying and flat ironing. I for one am glad QVC is keeping Wen. Someone or small group of people shaking down a corporation for money for some grievance, real or fake? 07:56 PM junio 12, 2022. abc news anchors female philadelphia . Restore your hair in one step with the original cleansing conditioner. Period. It didnt really solve my issues. Sound off below! I am in tears. I wonder if Q will drop him or keep carrying his products? "They feel like people are looking at them, wondering what's caused their hair loss," she said. 06:28 PM, Asolutely right, @vermint. Chaz Deans Wen Hair Care and marketer Guthy-Renker came under fire last December when hundreds of people joined the class action suit claiming its popular sulfate-free cleansing conditioner caused severe hair loss and scalp irritation. The story will be followed up in detail on the 5:00, 5:30 & 6:00 news. I used it up and purchased a second bottle but switched scents and bought Summer tropical. And Wen-related hair loss complaints on consumer websites date back at least five years. I have been using Wen cleansing conditioner and styling creme for at least 10 years. UPDATE March 10, 2016: There's been a surprising twist in the casethe government is now involved. But that's qualitatively different from just trashing Wen in general. I am surprised that with this information out in the media that QVC has not made a public statement. 11-02-2016 A class action lawsuit was filed against hair product maker Guthy-Renker LLC in a California federal court on July 31, alleging that its WEN Cleansing Conditioner hair products cause hair loss. Since there has been so much posted on this topic in the past few days, I have included some information from the Snopes.com website below. It says something to the effect of if you have a adverse reaction, stop using and consult a physician. Example: [Collected via internet, January 2015], Origins: In early February 2015, a long-circulating rumor about hairstylist Chaz Dean's WEN brand of hair care products (primarily WEN Cleansing Conditioner). I'm glad you posted all those posts, Bebe. Wen products have been the very bestest in the world for my hair. John Lennon made a song called "Working Class Hero" and in it, it says "they hate you if you're clever and they dispise a fool". I think CD will settle this out of court (where you get the chance, as a defendant, to dictate at least some of the terms of what is released to the public) instead of having a trial. It led to believe some people had a problemand without any proof could get a one time amount of $25. I went to the doctor - no medical reason. What can I do???? and loss can occur for a variety of reasons, not uncommonly due to excessive use of heat styling tools or hormonal fluctuations (such as those that occur in the post-partum period). We take great pride in the quality of our products and believe every product meets our high standards. I don't know if it's coming back.". "So women who used to enjoy time with family and friends out and about in social settings they've become house-bound.". WEN cleansing conditioners. Never using again. UPDATE July 22, 2016: And we have even more news: The FDA is now officially involved in the case. Just like any volume adding shampoos I used to use all in vane. Either way, chances are you've heard of Wen, the cleansing conditioner developed by celebrity hairstylist Chaz Dean. Never! Shop Sale Prices WEN hair products are a new approach to the way you cleanse, condition, style, and care for your locks. Get the latest happenings on it, right here. QVC's Privacy Statement does not apply to these third-party web sites. https://homeshoppingista.wordpress.com/2016/12/07/qvc-notifies-wen-buyers-of-26-25-miilion-settlement/.

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