tradesy return policy for sellers

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Great Customer ServiceThank Andrew for providing me excellent C. S. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. We have a zero-tolerance policy when it comes to replicas. You can also go with the option of transferring them to your debit card, PayPal, or bank account. I chose the product because it was a pair of shoes I had wanted for several years that had been discontinued, and this was the first time I had seen a pair for sale that were my size and in perfect, brand new condition! Although it is popular for selling luxury items, you can also sell secondhand clothes on Tradesy. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. I had to call multiple times asking wheres my money! I am a seller and they allowed customers to use your merchandise for a few days, and then allow customers to return. Just needed a special dress and there's no where to shop. Smell will go away See more, Since your historical data is being moved over time, you will not have a seller badge right away. Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. Took a risk that it would fit and look as imagined from the photo as it was at a price I could afford to lose, the return for credit didn't really encourage me to try more expensive choices. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. Thank you! However, this doesn't apply to wedding items. I have read on other sites that Tradesy keep the returns and seller is SOL. We want to do anything we can to make each experience worthy of your best possible rating! The item cant be unbranded, and we may not accept the brand. Thank you! No problem. Youll send the item to Tradesy for free, and well issue Tradesy Site Credit for you to find something new. After successfully creating an account, you can begin buying and selling on Tradesy. The product is outstanding but it took longer to get it than I expected. I am very satisfied with the company Tradesy, I sold a shoulder bag but unfortunately the buyer decided to return the bag for reasons of uncomfortable issues, the bag was returned to the company and they immediately returned it to me, without any problems. has things improved for sellers? Has anyone sold or bought on tradesy? I will not purchase here again. If I were you, I'd contact Tradesy immediately. For more information, you'll find Vestiaire Collective's return policy for individual sellers here. As I emailed the seller separately off the confirmation page, THIS IS A FABULOUS HANDBAG THAT IS IN PERFECT CONDITION - PERFECT! Collectables like Pokemon cards, coins, and antiques. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. Privacy Policy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. So basically you on your own if someone makes a return . The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. The high costs and slow pay earned Tradesy a substandard Husl$score. What is the fee schedule for seller's selling on tradesy? You can see more about making an offer and settings, Welcome Tradesy Sellers! Be awareit could get returned back to you cuz is smells so bad, and this company will be earning their commissions, all the while they will DEDUCT further fees from you! Like Tradesy, people buy and sell clothing and accessories on eBay. It goes against our guidelines to offer incentives for reviews. I can trust Tradesy sellers to be upfront and honest. Learn more here. Tradesy is also looking after its sellers. Especially, if they are claiming damage then I MUST know. I highly recommend this Website. Listing Fees on eBay, Poshmark, and Tradesy, Poshmark Review: Is It Worth It to Buy and Sell Used, How To Sell Clothes Online For Money (2022 Guide). We were blown away. Literally no other app does this. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Completing the purchase was relatively simple, quick and frustration free. to air the bag outside Sign up today and take advantage of its excellent features with its 14-day free trial! You can make money on Tradesy by selling items like clothing, shoes, bags, and accessories from top designer brands. New Arrivals Hi Sonya,We recently reviewed your feedback and wanted to follow up with you. Furthermore, it is an online marketplace quite similar to eBay that allows users to list and sell their high-end fashion items. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. Two days later the bag of my dream bag arrived. But other popular categories include: The bottom line is eBay is a relatively more diverse and global market than Video Tradesy, but this has pros and cons if you want to sell clothing and accessories online. In addition, this feature can help boost your sales as itll enable millions to see your items. that I bought because they are all FAKE . On the other hand, you can use some impressive features on Tradesy, like the free shipping kit that eBay doesnt offer. A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: What are the Advantages of Using Tradesy to Purchase Products? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. I could deal with a short hold Two weeks later the funds were available on the 11th of January. Had a question for buyer, responded in less than 10 minutes. SoNOIm NOT GOING TO SELL A MOLDY BAG on your FRAUDULANT SITE! I will write to BBB and I hope people will do the same. In the rare case that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. The rep said I can send photos of the item as it was being packaged as they are still waiting for the return, but guess what? Don't Do It! It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. Appreciated being able to check out as guest without being forced to set up an account/log in, etc. Lesson learnt and I will not do any business with this site anymore. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. Has happened multiple times, customer service does not help over email, and will not answer the phone. It was overall a great experience! Tradesy however chargers 2.90 percent which in my case was 23.00 to have to wait 5 days on top of the 8 days I already waited for my money to be released!!! It is the worst company to sell, if you are a seller run fast and dont ever use this company. Theyll offer you some crappy resolution deal that no way nears match the destroyed item. For items priced at less than $150, the payment processing fee will be just $5. It doesn't matter what the reason is, unless you get your item back damaged, there's nothing you can do to fight it. A 19.8% commission rate is used for any sales over $50. You can make money teaching it online. The transfer fee is for the payment processing fees Tradesy pays on your behalf when you sell an item. The label is free of charge and you will be able to print it from your Vestiaire account at the time of shipping. Selling on Tradesy is indeed profitable. You can use this space to go into a little more detail about your company. Thanks! Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. I highly recommend it. OneShop lets you sell more by importing your existing listings and then quickly cross-listing them to several marketplaces with minimal effort. Last updated Feb. 14, 2023 by Peter Jakes. If you plan to sell more expensive items, then eBay may be a cheaper platform as it offers a lower standard sales fee. To clarify, our team has actually been working remotely as we no longer have a headquarters. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. Don't put your stuff on this site. I took a chance and when I received my purchase it was perfect! the bag is MOLDY! We would be happy to explain our findings further with you, please contact us at team@tradesy.com.We hope this sheds light on our authentication process. Like most e-commerce sites, Tradesy has a shipping fee. If you place an order with a Professional Seller, you have 14 days from receiving the item to return it. The high costs and slow pay earned Tradesy a substandard Husl$score. Dont use this company. However, the only requirement is that you must take clear pictures of the items you intend to sell and provide a detailed description of each item. Tradesy provides an accessible 24/7 customer support team. The shipping provider is based on multiple criteria (locations of the seller in relation to the buyer, price of the item, or brand, among other things). Having worked in fashion I refuse to pay full price for seasonal wear that changes from Spring/Summer Autumn/Winter and cruise. They take your money and don't give it to you. When we moved over your listings, we had to change the listing to ship with a prepaid label since Vestiaire Collective does not offer shipping kits. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. Since your historical data is being moved over time, you will not have a seller badge right away. Everything worked out perfectly! That is, if the purchased item does not meet the criteria, buyers can receive store credit. An easy-to-use and user-friendly mobile app and online platform. See more here. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. I didn't receive a full refund for a cancelled order Returning an item to a Professional Seller General Before ordering General Report an issue The above statistics have triggered an increase in the number of online sales platforms for secondhand clothes. It's Andrew from Tradesy, I hope this message finds you safe and healthy! Consequently, sellers alike tend to be unsure which sites are best for selling clothes online. HERE is the main reason why I will never use Tradesy again (and you shouldnt either). Hi There,We recently received your feedback and wanted to follow up with you! I received the Louie Vuitton that I wanted and I love it so much! These include undergarments, children's toys, hazardous materials, tobacco products, and many others. We use dedicated people and clever technology to safeguard our platform. Apparently they resell the items on another site. These pythons were shipped in style. Better places to sell designer clothing: Poshmark, which has an equally high commission but doesnt hold your pay or charge extra to cash out, Amazon and eBay are all better choices to sell your designer goods. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. The time money gets to your account is too long, and the safe transfer fee is too much. Although this did not work out with the seller, the platform backed me up. You can also use your earnings to shop for items on Tradesy that youd love to have or are interested in adding to your inventory. Thank You, Because Tradesy allows me to get what I need for the moment and allow future payments. Poshmark is an online marketplace best known for mens, womens, and childrens fashion. Furthermore, Poshmark is popularly known for trendy brands, womens fashion, and higher-end clothing and accessories. This ensures that our customers almost never receive inauthentic items. Stumbled across Tradesy on Safari. If you have any other questions or concerns please dont hesitate to reach out. This is a great space to write long text about your company and your services. Items in better condition than described. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. And as of 2023, eBay has over 135 million active users on its site and over 600 thousand monthly downloads of its mobile app on Google Play and Apple App Store. I finally disputed it with the credit card company. I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. . Every item that is returned is examined by a group of skilled authentifiers. Don't ever do business with Tradesy ever! Poshmark allows you to post an unlimited number of products on its platform. tradesy return policy for sellers. 2023 Trustpilot, Inc. All rights reserved. If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. among us voting screen generator; hidden valley transfer station hours. This processing fee is covered by Tradesy at the time of check out when a buyer places an order, so there is, unfortunately, no way to waive this fee unless you decide to use your earnings to shop on Tradesy. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! All while saving up to 90% off retail. I order a purse and the item smells horrible, I asked them for a return label and now that they received the item they are saying that the smell was included in the description but was not, and they want to give me a credit instead of a refund. Many thanks! That means you buyers can return the sold item if it doesnt match their specifications. Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. Because of this, we had to update our return policy to accommodate for Covid, as well as the safety of our team. and our Warning: "continue" targeting switch is equivalent to "break".Did you mean to use "continue 2"? Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Tradesy is the leading peer-to-peer resale marketplace for buying and selling luxury, designer, and vintage fashion. You can find more details about the, The offer made by a buyer can only be up to, As a seller, you can also propose offers to users that liked your items. I received a YSL bag that was counterfeit and item was sold new with tags. the one shown is incorrect. Tradesy is one of the most popular peer-to-peer resale marketplaces for buying and selling women's clothing and accessories. not a big savings but something. Took a chance. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Once we receive it, well email you to confirm the return has been processed and your Tradesy Site Credit will be available.If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. I have made good money with zero returns. This is one of my favorite dresses. And if you sell more, then the fee increases to 19.8%. How long does it usually take after sellers ship the product? For items priced at less than $150, the payment processing fee . Sellers on Tradesy can enjoy a prepaid and pre-addressed shipping kit for packaging the item and then delivering it to a preferred drop-off location. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. (Have been for the past several months) Not only did Tradesy ACTUALLY compromise my account to someone that was a scam, but now that I have validated everything I am repeatedly 'suspended' when I try to pull my funds out. eBay is one of the founders of resale marketplaces; it was launched in 1995. To do so will have you waiting up to a month for Tradesy to release your funds. This ensures that our customers almost never receive inauthentic items. How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. The website / Sellers are honest, merchandise Authenic. While on the other hand, seven million women in the United States are approximated to be using Tradesy to buy and sell clothing, shoes, bags, accessories, vintage, and wedding items. See more here. We're so sorry to hear that you've had a negative experience on our platform so far! Items made of fur or breakable materials such as glass, ceramic, etc. -Tradesy will return all items deemed above fair market value. And when an interested buyer agrees on the price, youll need to ship it to the buyer. Heres a Review on Tradesy. If a Tradesy seller spots an inauthentic listing or is dubious about the authenticity of the listing, you can report it on the site. Unfortunately, a seller cannot choose their preferred carrier. Thanks so mucg That said, Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. I have removed all my items from this shady scam company. Saving favorites is a good way to be able to do so without putting something in the cart. Horrible experience. Dont dream of branded item if you are cheap. It should be displayed hung or on a mannequin. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. Do not use Tradesy everything negative you read in reviews is true unfortunately. I'm sure glad I did! Thousands of luxury items are listed daily, and are backed by Tradesy's authenticity guarantee. They only communicate your earnings when you list an item, they dont tell you that when you choose to cash out your earnings, you will be charged an extra fee for cashing out YOUR money. Yep. Tradesy has a consumer rating of 4.7 stars from 35,456 reviews indicating that most customers are generally satisfied with their purchases. Anyone can write a Trustpilot review. The platform enables you to find a luxurious wedding style at a fraction of the cost. To find more information about reviews and trust on Sitejabber.com please visit. I chose Tradesy today because it had what I was looking for and reasonably priced. After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. Past experience, very fair pricing, choice merchandise and extremely pleasant customer service folks when I've had the need to call upon them. Expected pay: NA Husl$core: $$ Commissions & fees: 15% to 20% Where: Nationwide Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell Review: Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews.

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tradesy return policy for sellers