It is wonderful to hear that they made a memorable impact during your stay, and the teams will certainly be recognized for it. View more property details, sales history and Zestimate data on Zillow. Child-friendly amenities, programs and activities Every aspect of my overnight visit was perfect! Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking an Overnight Server to join our In-Room Dining food & beverage team to achieve the company's objectives and create a memorable guest experience. The place is absolutely gorgeous - bright and airy with exceptionally large ultra-modern rooms, but also elegant old world charm in the lobby and public areas. These Blue Zones are places on the planet where people notoriously live longer than the average lifespan, largely due to their diet, environment, movement, and connection to community. Their accountant did reverse it. Very responsive aircon. Named Number Four Top Large City Hotel in the Continental US by Travel + Leisure magazines Worlds Best Awards. The Peninsula Chicago was the first Peninsula Hotel to create Peter Bear, a costumed bear who wears the classic Peter Bear uniform. Bespoke BMW house car, based on availability, for transport within several miles of the hotel ft. Peninsula Suite with its own 2,000 sq. In 2019 U.S. News & World Report named The Peninsula Chicago #1 Best Hotel in Chicago and #2 Best Hotel in the United States More Date of stay: April 2019 View more property details, sales history and Zestimate data on Zillow. After a one night stay, we are customers for life. iPads and other tech abounded, allowing me to tune into my UK radio station easily. For this, the hotel credits its strong links to both the local community and international heritage. Named Number Two Hotel in the Midwest region by the readers of Conde Nast Traveler (October). LAST MONTH I started telling the story surrounding the "Lady of the Lake.". Forbes Travel Guide included The Peninsula Chicago on its Verified List for the Worlds Best Rooms 2019 Adjacent to the hotels Shanghai Terrace restaurant and four stories above Michigan Avenue, with views of Chicagos iconic John Hancock building and the Magnificent Mile, the skating rink is open daily (based on availability) starting the weekend before Thanksgiving through January. I'd highly recommend. I would give them more stars on service and the small details if I could. We also appreciate your feedback regarding room service, and we are sorry to read that it did not live up to your expectations. Wedding ceremonies and wedding receptions are always memorable at this luxurious Chicago hotel. They also did not bring 2 new dishes. When they finally, hours later, honored the correct amount afterCall 1: Called front desk. Air Conditioning Balcony/Terrace (some) Coffeemaker (some) Daily Maid Service Fireplace (working). We were delighted by the end of summer-season ingredients. 24-hour access to fitness facility 640 N Wabash Ave, Chicago, IL 60611-2726. Holistic massage therapies It was seriously the best hotel experience I have ever had anywhere. Room service was just kind of meh, a nice setup and pretty, but lukewarm and nothing special. I have eaten at Shanghai Terrace (over the summer) with a friend and we were able to sit outside on the terrace and it was truly a magical experience. Car park / valet service 76 US$ per day 23. I have stayed at the Peninsula in Paris and this one is no different in providing excellent service. Dear Todd G., Thank you for sharing your kind review of The Peninsula Chicago! Berries, such as blueberries and strawberries, contain anthocyanin compounds that act as potent anti-inflammatory agents, which benefit the brain and heart. Specialties: Shanghai Terrace serves Chinese cuisine highlighting contemporary interpretations of Shanghainese, Cantonese, and Sichuanese classics in a seductive setting reminiscent of a Shanghai supper club from the 1930's. The semi-private dining room, exquisitely appointed and spacious enough to accommodate up to 30 guests, can turn any event into a unique experience. The staff is made up of 37 nationalities. The 15,000 square foot Peninsula Spa is Chicagos most talked about spa and fitness center. Complimentary 24-hour use of the fitness facilities at The Peninsula Spa Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. Boasting 339 rooms and meals and toys for children, the business hotel is settled in the heart of the city. When we arrived there was a nice bowl of fruit. Available Monday - Sunday 6:00 am to 11:00 pm. Thank you very much for choosing to stay with us. In-Room Amenities. Are there any historical sites close to The Peninsula Chicago? There are many great restaurants in the area, Dear kennethgenel, We are so glad to hear that you enjoyed your stay with us, our restaurants and location of the property. This hotel embodies what customer service is all about and the hotel experience that unfortunately has gone by the wayside in these modern times. On this visit, we had a . Upon arriving at the hotel, I was given a room on the 8th floor and told it was an upgrade. I didnt ask for an upgrade and didnt need a large room. You can find this ingredient in our Naturally Peninsula lunch menu item,Illinois Sweet Potato. Level Contributor . US$ 400 Mon to Thu US$ 450 Fri to Sun Half Day Mother To-Be Specifically designed for this very special time in your life, this service includes a Maternity Massage and a Healthy Glow Facial. If you walk west away from mag mile its a nice little area. Response - call Booking.com we cannot help you (15 minutes)Call 2: Called Booking.com - Response - super helpful let me call the hotel and see what we can do (38 minutes)Call 3: Called front desk. Dear Catherine1213, We are humbled to receive your kind review of The Peninsula Chicago. Set in the heart of the Magnificent Mile, The Peninsula Chicago is ideally situated for visitors to experience all that the city has to offer. more. The Original Vito & Nick's Pizzeria. Yes, dry cleaning and laundry service are offered to guests. Which room amenities are available at The Peninsula Chicago? Dear RiRi1027, Thank you for sharing your review of The Peninsula Chicago. Make A Reservation Beverages Barley Macchiato turmeric and black pepper almond milk latte homemade almond milk, turmeric powder, barley coffee 8 Breakfast Tomato fresh tomatoes, black pepper, turmeric, cold pressed EVOO 10 Kava Hot Tea I included in my initial reservations notes that I needed a quiet room due to the fact that I was in town managing an ongoing family medical emergency hospitalization situation. 452 Bowes Road, Unit 9. (The Peninsula Hotels) All Rights Reserved. The waffle was a nice touch and had a great crisp outside center. I had high expectations for this hotel, and was not disappointed. Room was great, Staff was great. The Peninsula Suite, situated on the 18th floor of the hotel, offers stunning views of Lake Michigan and the Chicago skyline. Love when a hotel has a doorbell at each. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Friendliest staff made us feel welcome. By clicking "Make A Reservation", you will be directed to OpenTable, a third party website which is not managed nor operated by The Peninsula. Be a part of a Five Star Five Diamond luxury brand. I'm particularly interested in the Excellence Club Room Service Menu, but all menus are welcome Thanks . Great, Dear MaltedMilkball, Thank you for taking the time to share your review! Dear Alexandra M., Thank you for taking the time to connect and speak to us regarding the service lapse. The following day, I phoned the hotel and verbally confirmed that my note had been viewed by the staff. . We hope you will join us again soon!Warm regards,Maria ZecGeneral Manager. After we valet my vehicle, we went up to the Sky Rink and they indeed did not have skates to fit - disappointing. Discover The Peninsula Chicago an American Express Travel Luxury Property. We look forward to welcoming you back again soon. Show More Options. It was so glorious to be here, it is difficult to explain. . 24-hour Concierge Business center. Review tags are currently only available for English language reviews. Hours Monday - Sunday, 6:00 am to 11:00 pm - Full IRD menu Limited options available overnight Enquiries I am very disappointed with how the valet and Peninsula management team have handled this accident, caused in their posession when valet was driving the car. This hotel is definately not worth the prices they charge. I re-iterated to the front desk clerk that the only thing I needed was quiet so I could properly sleep because I'd be going back and forth to the hospital. Holiday Inn Express Chicago - Magnificent Mile, an IHG Hotel. Service was excellent. Offers tailored to children include complimentary 4D experience at the Shedd Aquarium, early VIP access to the Field Museum, special pricing for Chicago Helicopter experience and a Sun & Stars ticket to the 360 CHICAGO observation deck. Tiffany's is right below the hotel. 28 reviews of The Ritz-Carlton Spa, Chicago "I was super tired after traveling and was in need of a polish change. Were so impressed by the Peninsula that weve decided to return again in a few months! The Peninsula Chicago: Luxury accommodations wIth outstanding customer service. The spa area is incredible and the rooms are well appointed. Warm regards, Vince Reyes Hotel Manager, Car accident in Valet hands - Poor management, We visited the Peninsula to bring my nephew to the ice rink and enjoy a cocktail or two. Thank you very much for choosing to stay with us. Complimentary wireless and high-speed Internet access The location on magnificent mile is convenient. Dear MickiD, Based on the feedback we have received from our guests, the system is very easy to use. We appreciate your feedback, and I am sorry to read that you were disappointed in the menu choices and the salad. Tripadvisor performs checks on reviews. The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. Ask 63CarolineS about The Peninsula Chicago, Ask BradleyS993 about The Peninsula Chicago, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 20 websites, LondonHouse Chicago, Curio Collection by Hilton, We compared the lowest prices from 17 websites, La Quinta Inn & Suites by Wyndham Chicago Downtown, We compared the lowest prices from 19 websites, We compared the lowest prices from 21 websites, The Congress Plaza Hotel & Convention Center. We are delighted that you enjoyed your stay with us, and we hope to have the pleasure of welcoming you back again in the future. The Peninsula Chicago has 339 luxurious and spacious guestrooms and suites furnished in a magnificent classical style, including the 3,000 sq. US$ 415 Mon to Thu US$ 465 Fri to Sun The pool was not working, nor the ice rink. We truly appreciate your recommendation. The Peninsula Chicago Many travelers enjoy visiting Garfield Park Conservatory (4.8 miles), The Rookery Building (1.2 miles), and Macy's on State Street (0.8 miles). Partners are selected luxury travel and hospitality suppliers such as hotels and resorts, private villas, destination management companies, private yacht and jet operators and brokers, tourism boards and other exceptional experience or service providers. The Chef came out and spoke with many regulars in the dining room. 2017 Cuisine Type International Hours 24 hours Enquiries +1 310 551 2888 All Day Breakfast Fruits & Cereals Sliced Seasonal Fruit 17 Assorted Seasonal Berries 19 Seasonal Fruit Plate 19 more. I look forward to speaking with you.Regards, Max SchroederHotel Manager, This is the version of our website addressed to speakers of English in the United States. Skin care therapies Server - In Room Dining The Peninsula Chicago Chicago. 3-hour chauffeur-driven exploration experience of the city in a MINI Cooper S Clubman for guests staying in a suite. The small touches for the boys like the cupcakes and cookies and the little bears were so cute.The downside is that a lot of the chargers and charging cords in the room did not work.The toilet area smelled like urine, however, they freshen the bathroom twice a day, it was definitely noticeable in the mornings. 108 East Superior Street Monday - Sunday, 6:00 am to 11:00 pm Full IRD menu. Based on the feedback we have received from our guests, the system is very easy to use. Yes, pets are typically allowed, but it's always best to call ahead to confirm. You can find this ingredient in our Naturally Peninsula beverage menu item,Breakfast Tomato Juice. 2019 Love when a hotel has a doorbell at each room! Life Clallam County. We hope to have the pleasure of welcoming you back in the future! Show Prices. Local fruits, such as berries, are a staple in the cuisine of the Nicoya Peninsula. Overall a great experience in a luxurious hotel.More, Dear Christine M,Thank you for visiting The Lobby and for sharing your kind review. Warm regards, Max SchroederHotel Manager, This is really a superb hotel. 2023 HSH Management Services Limited. . We loved the lobby and amenities. Is parking available at The Peninsula Chicago? From the traditional American breakfast to. Temperature, TV, Lights, Room Service (and some other things) are all controlled by the IPAD next to your bed. Named Number One Best Business Hotel in Chicago and Number Five in The US by the Business Travel Awards by Conde Nast Traveler readers (October). They were more than helpful and said that if the Peninsula continues to not honor this reservation they will reimburse me for what the Peninsula charged PLUS the reservation cost that I was originally going to pay.Call 5: Called USAA (bank) and an hour later - they said that the charge was still there, nothing was reversed. Dear Betsy N,Thank you for sharing your experiences at The Peninsula Chicago. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. Dear TRoget,Thank you for choosing The Peninsula Chicago and for sharing your feedback. The Peninsula Chicago The Back Room Chicago Cruisers Pizza Bar Grill Newport Beach The 18th Amendment Bar, Geelong Sluggers World Class Sports Bar and Dueling Pianos LUXBAR Gilt Bar B.L.U.E.S. Read less Date of stay: November 2022 Value Location Service We are delighted that you enjoyed the room, Shanghai Terrace, and service provided by our staff. The hotel offers a renowned afternoon tea serving champagne and chocolate. Thank you for choosing The Peninsula as the place to stay when visiting Chicago. Nonetheless a great stay and we will definitely be back. Perform friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests. The ladies the front desk were also really friendly. The attendant was more interested in getting tips and serving food instead of refilling the towels, cleaning the floors and making things decent. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. . Beans are a great source of anti-inflammatory antioxidants and protein, which is key for maintaining and repairing your body. The Lobbyawarded a perfect 4-Star review byChicagomagazine(September). but is still affiliated with the Pen. Thank you for your thoughtful remarks on the staff and service as well. The service in the hotel including the restaurants are just super. In-Room dining staff are on hand to deliver dishes from an endless menu featuring everything from international favorites to local specialties. Guest laundry and dry cleaning with same-day service, Amenities The Chef came out and spoke with many regulars in the dining room. Half-Olympic-length indoor swimming pool Beyond that, otherwise very excellent. Understated elegance with staff that wants to help with any and all requests. Only small minus was that our room had a connecting door that was not well insulated. It is well positioned for walking just about anywhere. The venue is nestled in the centre of Chicago with direct proximity to The Magnificent Mile. About The Peninsula Chicago. Tripadvisor performs checks on reviews. if you are here for the shopping, then this is the right spot. Consistently honored with the AAA Four Diamond Award, Shanghai Terrace features a menu of traditional Shanghainese and Cantonese dishes, with a modern twist. The Peninsula Chicago features a half-Olympic indoor swimming pool enclosed by floor-to-ceiling windows overlooking the cityscape. Disney is also very close. We are grateful for your gracious comments on your view. Pet amenity and menu I wish I had had time to enjoy the pool. Should you visit . We are delighted to read that you enjoyed your visit, our service and The Terrace, which it is open during the warmer months.We hope to welcome you back again soon!Warm regards,Maria ZecGeneral Manager. 2023 HSH Management Services Limited. 163 East Walton Place, Chicago, IL 60611. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. Address: The Peninsula Chicago, 108 East Superior Street, Chicago, Illinois 60611, USA. Trip Advisor named The Peninsula Chicago the #1 Top Luxury Hotel in the U.S. in their 2019 Travelers Choice Awards and U.S. News & World Report ranked The Peninsula Chicago #1 Hotel in Chicago and #2 in the United States in their Best Hotels 2019 rankings. I appreciated the initial accommodation and consideration. Dial Service Express. Full-Time. Guests of the hotel consume over 14,000 pounds of bacon, and over 40,000 pounds of chicken annually. Complimentary VOIP phone calls The Sun Terrace, Fitness Center, and pool are available to Spa guests enjoying two or more hours of services, all hotel guests, and Spa Members. ft. condo is a 2 bed, 1.0 bath unit. Window-side dining table for two We all look forward to welcoming you back again soon. Nearby attractions include The Magnificent Mile (0.09 miles), The Escape Game Chicago (0.2 miles), and EscapeHouse Chicago (0.2 miles). We also appreciate your feedback on the in-room tablet technology.Thank you for taking the time to post your comments on TripAdvisor. The modern gym offers fitness classes, including yoga. Clear. We are very sorry to read that you had a disappointing experience with our Front Desk Agent not accepting your booking. We ate at the little restaurant next to the hotel (It has it's own entrance.) Outstanding electronics in the room - you can work comfortably in it. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When you get out of the pool - as much as you try to get your kids to dry off, you are walking dripping wet across this hallway with chairs and a lobby for the spa to the bathrooms. Nuts offer heart-healthy fats and have shown to reduce the risk of heart disease. Warm regards, Vince Reyes Hotel Manager, The room was luxurious and spacious with comfortable beds and great views. 108 E Superior St At North Michigan Avenue, Chicago, IL 60611-2645, Lock in the lowest price from these sites, Complimentary Breakfast for Two and Daily Valet Parking. Traditional Afternoon Tea at "The Pen" Chicago is served here - a large, beautiful, high ceilinged, airy room on the 5th floor, adjacent to the hotel's main lobby. Eucalyptus steam rooms Hotel The Peninsula Chicago Chicago - 5 star hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Guests can enjoy outdoor dining on The Terrace during summer months. Thank you again for sharing your review. We are delighted to read that you enjoyed your stay overall, and we appreciate your feedback. Cancellation within 24 hours will incur a 100% charge. The Peninsula lacks honor I received at multiple competitor properties, including one in in Tokyo. *The locker room, steam room, and relaxation lounges are available for Spa guests enjoying one hour or more of body services. The Peninsula Chicago has proudly received a Forbes Travel Guide Five-Star rating each year since its opening.In 2022, The Peninsula Chicago was named the #1 hotel in the United States by U.S. News and World Report 2022. The Peninsula Chicago Hotel, set in Magnificent Mile district, 450 metres from the downtown Museum Of Contemporary Art Chicago, features a gym, a restaurant and a meeting room on site. Service perfection. *Extended breakfast hours available Saturdays and Sundays until 3PM. For a hotel of this caliber, saying "it just happens" and "mistakes happen, we don't know who did it" is very frustrating. . I would stay nowhere else in Chicago.Location is perfect as well. The 4,000 sq. The Private Dining Room can accommodate parties up to 30 diners. They did not smile and acted more like a receptionist at a law firm than a 5 star hotel. We appreciate your comments about our guestroom, in-room technology and service. Please see our partners for more details. The natural light and warm colors combined with dark wood accents make it feel simultaneously airy and cozy. 2209 W Belmont Ave # 1, Chicago, IL 60618 is a condo unit listed for-sale at $1,049,900. 2023 HSH Management Services Limited. Custom Pratesi linens Friendliest staff made us feel welcome. on Halsted Bulerias Tapas Bar Bar Goa Cole's Bar Boss Bar Leader Bar Reggae GOLD at Sub-T Lounge Underground Wonder Bar The Bar Method BarTucci Marty's . Warm regards, Vince Reyes Hotel Manager, We decided to stay at the Peninsula as a mid-winter staycation. The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. We are also honored that you found us to be above average and recommendation worthy. We hope to have the pleasure of welcoming you back again soon. 1,245 reviews. Limited options available overnight. Personal Training sessions available We were staying at the Ritz where there is way better customer service. The Peninsula Chicago Overview Reviews Amenities & Policies 108 East Superior Street, Chicago, IL 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" See all 38 reviews Room cleanliness 4.5 Service & staff 4.5 Room comfort 4.5 Hotel condition 4.5 This hotel is most popular for: Everyone Family Couples Garden-inspired . All good for breakfast with a signature peninsula egg menu . Located adjacent to Shanghai Terrace restaurant, the outdoor rooftop lounge is the perfect place to savor an Asian-inspired lunch, dinner or enjoy small bites and cocktails. Warm regards, Vince Reyes Hotel Manager. partners(at)serandipians.com. STAFF. I hope to stay again in the future and is now my go to hotel in chicago. Each guest room and suite is equipped with a state-of-the-art electronic system that allows guests to control guest room features with the touch of a button. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. Peninsula_CH, Manager at The Peninsula Chicago, responded to this review.

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