Introduction The circumstances when erasure can apply include when we no longer need it to meet a lawful basis for processing unless that basis is consent and you withdraw your consent or you object to the processing or the processing is unlawful. But its your choice and you can set analytics cookies on via Set Cookie Preferences., You must accept the Terms & Conditions Policy before proceeding. Special types of data are: The personal data we hold may include your name, postal address, email address and phone number, date of birth, and for our HR Services your employment details, to enable us to contact you and respond to your enquiries as well as provide you with access to your chosen products and services. To ensure that content from our websites are presented in the most effective manner for you and for your device. Our websites can contain links to other websites run by other organisations, or other Equiniti Group companies. Login; Scheme Rules Scheme . On. If you ask us to erase your personal data and we are processing the information because you provided us with consent (for example as part of a survey response), we will be able to consider and respond to your request. We will endeavour to alert you to these changes so that you can check you are happy with it before proceeding any further. Pension portals as long as is necessary for you to access your pension records. As you may be aware, XPS Administration are responsible for administering your Police Pension Scheme benefits from 1st November 2022. long-standing, experienced partner to life, pension and investment For these transfers, we utilise Model Clauses recognised by the European Commission. To note the new joint Surrey/Sussex Police Pension Board is now established and working effectively. To study how you and our other customers use our products and services. oneye14 Forumite. Please contact XPS Administration directly with your query as follows: penmail@xpsgroup.com. Lawful basis for the processing of personal data, Provision of services, including the administration and management of customer records. Communication is not always easy. Be prepared and have a plan when you are approaching retirement. We continue to monitor the situation regarding clarity of the new EU cookies directive and steps required to implement these on a practical level. To maintain records to meet rules and regulatory requirements that are applicable to the request you made or the service you were using. Reduce the risk associated with poor pension scheme data.We provide a robust, bespoke, value for money solution, to deliver highly complex and sensitive projects. If you need to contact us in regards to your shareholding, please call us on 0371 384 2030, our lines are open 9.00am - 5.00pm, Monday to Friday. This means that we are responsible for deciding how and why we hold and use personal data about you. Our client based in Crawley has opened two new positions for experienced Pension administrators. Please Note: Sussex Police Federation cannot provide pension advice. But its your choice and you can set analytics cookies on via Set Cookie Preferences., You must accept the Terms & Conditions Policy before proceeding. Post: HSBC Bank (UK) Pension Scheme. In addition to this we are awaiting the final transfer of end of year data from Equiniti. But these one-off investment opportunities, pension loans or up-front cash offers typically involve high tax charges and penalties, and you risk losing your retirement savings. enquiries_pensions@equiniti.com. You have the right to withdraw your consent at any time. Having your shareholder reference with you, will help us answer your query quicker. None of the cookies used on our websites collect personally identifiable information about you. Equiniti jobs. As you may be aware, XPS Administration are responsible for administering your Police Pension Scheme benefits from 1st November 2022. Shareholder VoiceBased on research of 3000 investors, this report's focus is 'responding to uncertain times'. No scheme is too large or too complex for EQ. As a result, XPS do not currently hold all the information on which your 2021/2022 pension saving statement was prepared. mymetpension@equiniti.com. By using our Service, you agree to this international transfer, storing and processing. If you are a pensioner member please contact Equiniti via email HSBCDBPensions@equiniti.com or telephone 0371 384 2620. If you've already received a user ID, please log in using your username and password. International callers: +44 371 384 2030. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. This Privacy Notice is issued in compliance with these regulations and seeks to explain: Equiniti Paymaster(1836) Limited (EQP) is one company within the Equiniti Group. We safeguard your personal data across all our computer systems, networks, websites and offices as much as possible through appropriate procedures and technical security measures (including strict encryption, anonymisation and archiving techniques). Metropolitan Police Pension Scheme Equiniti PO BOX 1307 Crawley RH10 0PA. . 474 British police officers have recently issued a compensation claim in the High Court against Paymaster 1836, the pensions part of Equiniti Group, which provides pensions services to 70% of FTSE 100 companies. You must accept the Terms & Conditions Policy before proceeding, You are about to download a file. mymetpension@equiniti.com. Equiniti Administering Pensions on behalf of the Sussex Police Service. Pensions Helpline +44(0) 333 207 5961. ukaeapensions@equiniti.com. West Sussex RH10 0FY . Tel: +44 (0) 371 384 2631. Lines are open Monday to Friday 8:30 to 17:30; excluding UK Bank Holidays. This can be found in the browser address bar at the top of the screen and begins with http://, You are about to download a file from the website. These statements were for police officers of Sussex Police. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. Metropolitan Police Federation. Some of this information will be gathered by cookies that you have consented can access your computer. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. Solutions for DB, DC, CARE and Hybrid schemes, Support for your scheme, whether open, closed, or undertaking risk mitigating activity, Services underpinned by award-winning software, Clear and comprehensive MI with dashboard style reporting, Member self-service including mobile access, Our proprietary administration platform, Compendia, ensures a seamless and smooth user experience, Comprehensive access to management information, A vast array of pensions functions, actions and content, Workflow automation to provide a powerful calculation engine, Set up online work requests to allow members to manage their own pension, Work management and oversight to allocate the tasks to the right team member, Real-time management information to get comprehensive performance reports, Member self service tools to give your members the information they need, Reconciliation and rectification of pension scheme benefits for active, deferred, pensioner and dependant members, Contracting-out liabilities services for GMP reconciliation, rectification and equalisation. You are about to download a file from the website. Keyword Search. To allow you to participate in interactive features of our website, when you choose to do so. The team, has a broad range of experience and knowledge in pension administration. Depending on which web browser you are using, this can be done in the following ways: Select: Tools > Internet Options > General > Colors, Select: Tools > Options > Content > Colors, Select: Customise > Settings > Advanced Settings > Web Content, Select: Safari > Preferences > Appearance. Login to your account to view the open IPOS and new issues. West Sussex RH10 0FZ. You can use the Met Police Pensions site to learn more about the benefits you'll get when you retire or, if already a pensioner, about the payments you're receiving. It's a great help to them if you have your Pension Number (found on P60's and Pension Advice slips) to hand. Pensions. To book a place please click the link below. Over 200 staff supporting our technology, responsible for developing, maintaining and deploying multiple platforms, cultivate strong individual and organisational relationships through an, environment of mutual trust and respect to, Receivables Finance Software And Consultancy. When we contact you via email, one of our service providers uses services outside of the EEA and EU. Tweets bymetpoliceuk. UK telephone: 0300 123 0828. Latest . Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. If you are having trouble logging in, please refer to the FAQs page or contact us by email at mymetpension@equiniti.com, Phone:0300 123 0828 (Overseas +44 207 161 2222), Write:Metropolitan Police Pension SchemeEquinitiPO BOX 1307Crawley RH10 0PA. Accommodation offers available - visit the Federation House website. SSCL. 22h. It can not only seem an impossible task, but can be the making or breaking of any project, undoing so much progress if it doesn't work. We'd like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. These cookies do things like remember preferences, where youve agreed to Terms of Conditions etc. Article summary. Overseas telephone: +44 207 161 2222. It is now over two years since the landmark High Court ruling that confirmed that trustees need to act on GMPs. The cookies collect information in a way that does not directly identify anyone. The right to request us to rectify or update it. The Regulator recommends four simple steps that can help protect members. If you are approaching pension age or thinking about retirement and are interested in learning more, sign up to one of our Options retirement seminars. Registered in England and Wales No. We are working to ensure that all pages on this site comply with priority 2 guidelines of the W3C Web Content Accessibility Guidelines. Pension schemes are offered by Trustees and you will need to see the Privacy Notices of the Trustee or Corporate for details on how your personal data is managed as part of your pension administration. We are also required to share your personal data with external third parties as follows (but not limited to): We may transfer your personal data to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation. Introduction. The right to request us to erase your personal data in certain circumstances. You are about to download a file from the website. The teamhas a broad range of experience and knowledge in pension administrationand customer care.. Where this processing produces legal effects or significantly affects you, you can object to this processing unless the processing is necessary as part of our contract, or is required by legislation. If you have a query regarding career opportunities at Equiniti please go to our Careers section or contact us on +44 (0)1903 894020 toggle Supplier Invoices and Requests Overseas telephone: +44 207 161 2222. Law360: More than 470 police officers have brought a claim against the pensions unit of Equiniti Group plc for more than 1m in compensation over a data breach that revealed information about their retirement savings. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. 3249700. The persistent cookie is only set if you tick a box on the login screen for the website to remember part of your login details for a future visit. Because we cannot guarantee the confidentiality of personal data sent on the internet you should never send your login details via email. The course is online (via teams) and runs from 10:00 to 14:00. If you require copies of previous versions of the Equiniti Paymaster (1836) Limited Privacy Notices, please contact the Data Protection Officer using the contact details noted below. If you remain unsatisfied with our response or believe we are not processing your personal data in accordance with the law, you are able to contact the data protection authority in your country. HR portals services - Access controls to our services 3 months after the point you are no longer eligible for benefits, To demonstrate that your instructions were carried out properly; and. Share to Facebook[ open a new window] Share to Plurk[ open a new window] Share to twitter[ open a new window] Share to line[ open a new window] Share to email[ open a new window] Online Police Reporting Service . Phone: 0208 464 . We only use this information to help us understand what to develop next for the benefit of our users. Personal data will not be retained for longer than necessary for us to achieve the purpose for which we obtained your personal data. NARPO HQ Wakefield: 01924 362166. Sign in or take a trial to read the full analysis. To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you, which can be based on your activity on our website(s) or the website of another Equiniti Company or third parties websites. Phone: 0300 123 0828. Delivering smooth and silent running pension administration to public and private sector schemes, no matter the scale and complexity. Some of these rights are conditional and depend upon why we are processing your personal data. Share Registration. We therefore ask that all of our Members remain vigilant. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. On the day, youll be guided through a presentation written in conjunction with the Federations Police Pensions Scheme expert. Our relationship management teamscultivate strong individual and organisational relationships through anenvironment of mutual trust and respect to deliverexceptional customer service for you. The additional information includes details of the categories and recipients of the personal data. FREE Retirement Seminars for Police | Metfriendly. Facebook or Twitter) on which they are made and could be made public by that platform. Email: member.web@equiniti.com. Deliver better accuracy, better efficiency and better automation for you and your members. Please let us know as soon as anything needs updating or correcting. Inventive Thinking. However, we will also tell you of the changes where required by law to do so. Social media, blogs, reviews, and similar services, By post at Data Protection Officer, Equiniti, Highdown House, Yeoman Way, Worthing, BN99 3HH; or, By telephoneUK: 0333 207 5962 International: +44 121 415 0196. Our transfer of personal data to other countries could result in that personal data being available to governments and other authorities in those countries under their laws. From this detail, we are able to continuously improve our visitors' experience of this website. Please contact XPS Administration directly with your query as follows: You are about to download a file from the website. When we have collected your personal data as part of a transaction with us. Shareholder VoiceBased on research of 3000 investors, this report's focus is 'responding to uncertain times'. mymetpension@equiniti.com. Sussex officers start class action over data breach - A City pension firm is being sued for data breaches after sending pensions statements to wrong addresses. You have rights in respect of the personal data that we hold about you. Non-Equiniti entities, in connection with running accounts and services for you, including: Service suppliers to facilitate website, email, IT and administration services; Our professional advisors, for example, our lawyers and technology consultants, when they need it to provide advice to us; Credit reference agencies and fraud detection agencies as part of our identification procedures; Fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. 152 jobs. Report by Iain McCulloch, Chair of the Joint Police Pensions Board. If you are aged 16 or under and we need to process your personal data you must obtain the permission of your parent/guardian before you share your personal data with us. We review our retention periods for personal data on a regular basis. Whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. | Our people and platforms engage . If you have provided personal data to us under contract or because you consented to the processing and if we use the data by automated means, then you have the right to instruct us to transmit that personal data to you or another data controller in a machine-readable format. The right of access to a copy of any personal data processed about you, together with certain additional information. We use performance analytics cookies to gather statistical information on how people navigate the site such as: the number of visits and number of pages per visit, paths taken by visitors through the site, duration and time of visits, type of web browsers used and other general data. PensionView is the interactive, intuitive and simple to use member self-service App from Equiniti enabling you to keep up to date with the value of your retirement benefit. Thank you for your patience. This Privacy Notice relates only to the webpages that you log into as part of our portal services listed below to enable you to access a range of products and services. The VAT registration number is GB915967778. Equiniti 3.1. . Please stay alert and remember that if something seems too good to be true, it probably is! 474 British police officers have recently issued a compensation claim in the High Court against Paymaster 1836, the pensions part of Equiniti Group, which provides pensions services to 70% of FTSE 100 companies. Email: enquiries_pensions@equiniti.com. If you have a Surrey Police Pension query, please contact our Pensions Administrator Equiniti 0n surreypolice@equiniti.com or 01293 604994. We can do this ourselves or appoint an agency to do this on our behalf. Phone: 0203 151 1212. If we do, we will make sure that your privacy is protected and only use it for those purposes. You will need to see the Privacy Notice of your employer and / or of any benefits that you select to participate in. Consider getting impartial information and advice in some cases it may be a requirement to do so. Sandra King, the mother of . To provide you with the information, products and services that you request from us. Shareview is an online service for shareholders to access and manage detailed information about their holdings including balance movements, indicative values and dividend payments. Leaving the Trust early. Accessibility Statement. You can use the Met Police Pensions site to learn more about the benefits you'll get when you retire or, if already a pensioner, about the payments you're receiving. The claim, which has been issued by specialist group action law firm Keller Lenkner UK, is estimated to be worth in excess of 1 million. If you still can't log in, please refer to the FAQs page or contact . Equiniti. We use Google Analytics to store anonymised information about how you use the site, so which pages are used most, what you do on those pages etc. EQ provides expert shareholder, pension, remediation and credit services to help our customers around the world succeed. PO Box 5227. To share the approved report with the Chair of the national Police Scheme Advisory Board. But its your choice and you can set analytics cookies on via Set Cookie Preferences., You must accept the Terms & Conditions Policy before proceeding. Right to lodge a complaint with a supervisory authority. All website addresses covered by this Privacy Notice; The conditions under which we may share it with others; HR Solutions including the Payroll and Flexible Benefit suite of portals HR portal services. We need to collect personal information required by law or under the terms of service you have elected to use. If you have any questions that remain unanswered, please visit our Customer Privacy Centre or contact our Data Protection Officer: Lines are open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales). Login: If you have forgotten your login details, call us on 0345 300 0430. . For your personal pension projection or for any other queries, please contact XPS administration on: -. Please explain why you consider the data inaccurate or incomplete. . enquiries_pensions@equiniti.com. By combining specialist expertise with market-leading technology, EQ helps client partners like these achieve their goals. In August 2019, over 750 pension benefit statements, meant for officers of Sussex Police, were sent to the wrong postal addresses. Speakers will include retired Police Officers, representatives from a team of solicitors and a careers specialist. The personal data we hold about you is confidential, and we will only share your personal data to enable us to deliver our product(s) or service(s), examples are as follows: We will only transfer your personal information to trusted third parties who provide sufficient security guarantees and who demonstrate a commitment to compliance with applicable law and this policy. you can contact the administration team at Equiniti by: Email: HSBCHybridPensions@equiniti.com. You can do this at the point of data collection, through the use of any opt-out functionality on text and emails, via your preference centre or by contacting the helpline service. Financial considerations approaching and after retirement. 56 replies 55.4K views. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services. By filling in forms on our website(s) so that we may contact you; By corresponding with us by phone, e-mail, live-chat, social media channels or otherwise; Application/registration forms/identification documentation; Entering competitions, promotions or surveys; and. This sets both session and persistent cookies to help us understand user behaviour. Shareview Dealing is provided by Equiniti Financial Services Limited. 2. Check who youre dealing with before changing your pension arrangements. This website uses cookies: Cookies are small text files saved on your phone, tablet or computer when you visit a website. You can update your marketing preferences at any time through the use of the opt-out functionality. Personal data will be shared with members of the Equiniti Group outside of the European Economic Area and the European Union (EU), including Equiniti India Private Limited which is based in India. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. The value of the Resettlement Grant, effective from 1 April 2020 is: AFPS 2005 and AFPS 2015: 11,651. Regulators and supervisory authorities e.g. We will only collect and use this information if the law allows us to do so. There are two types of cookie which can be stored on your device: These are the types of cookies that let you move around the website and use its features. Shareholder satisfaction with communications from companies they invest in has plunged this year - down to 46% from 62% in 2021. If you wish to raise a complaint on how we have handled your personal data, please contact our Data Protection team who will investigate the matter and report back to you. Please note that information protection laws do vary from country to country. Following the recent transfer of our pension administration function from Equiniti to XPS we would like to update you on the progress of certain functions that will now be performed by XPS. REGISTER. If you still can't log in, please refer to the FAQs page or contact . Sort by: relevance - date. We think that Equiniti US would be more suited to deal with your needs. Like many websites, this service uses cookies. If your 2021/22 pension saving statement indicates that you have exceeded the 40,000 annual allowance limit and you have a taxable excess that you wish to pay via scheme pays: As you can probably guess, an awful lot of work needs to be carried out to ensure the completeness and accuracy of your pension records, so we would politely ask if you could allow time for XPS to complete this work to the standards we know they would like. Information about how you logged on and off of our website(s), including your IP address, information about your visit and how you use our website. UK telephone: 0300 123 0828. We are committed to making this website accessible to as many people as possible. You can also block all Google Analytics cookies across all websites by getting the Google Analytics Opt-out Browser Add-on here. Complete our online enquiry form. In doing so, we can change what personal data we collect, how we keep it and what we do with it. We have detected that you are in United States. Dont be rushed or pressured into making any decision about your pension. Tweets bymetpoliceuk. We also use secure ways of communicating with you such as when collecting your personal data or providing your account information: Where we have given you (or where you have chosen) a password or unique identifier (PIN) which enables you to access certain parts of online services, you are responsible for keeping this password / PIN confidential, along with any username. UK phone: 0300 123 0828 Overseas phone: +44 207 161 2222. However, it will make you aware that a cookie is used to support this and . When you report any problem or complaints with our website, products and services.

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