Have you tried calling Experian using the phone number provided above? And, I cannot get into my account. Which company are you trying to get ahold of? Before you call, make sure you have all of the information that you need. If you think you might be a victim of identity theft, you should contact Equifax and TransUnion as well. If youre struggling to contact any of the Experian services, contact them at the number listed below. Unfortunately with COVID-19 their phone lines have been a bit slower. When I went to that website and submitted all of my information they then told me they were sorry but they could not unfreeze my credit from this website. If you feel that you've been wronged and Experian won't own up to their mistakes or take accountability, you areable to sue them in small claims court. Thanks. Experianis a credit report company that provides data for individuals when others are requesting to see their credit. Hi James, Which step are you having trouble with? I have updated this page with one way to get in touch with someone, but it seems to be a little easier overall to reach someone one way or another now. Are they reputable to deal with. I finally found a street address and wrote them a letter. The Experian phone number for IdentityWorks is 877-890-9332. My dashboard always says my credits improving every single time I apply each lender says my score is 478 but I see 550 to 580 depending on when I look but all lenders have the same answer no 478 is my credit score. You can connect with a real person if you call during customer service hours, which are Monday through Friday from 6 a.m. to 8 p.m. and Saturday and Sunday from 8 a.m. to 5 p.m. PT. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Our goal at FinMasters is to make every aspect of your financial life easier. Experian websites have been designed to support modern, up-to-date internet browsers. What a nightmare. Experian. I am on hold with them right now. However, if you need your FICO credit scores along with your credit report from each of the credit bureaus, Experian, TransUnion and Equifax; the easiest thing would be to pay for them through myFICO or a similar service. Type in Skip Waiting on Hold and select the product. They seem to be limiting their support hours due to COVID-19. The TransUnion Consumer Support webpage contains links to pages you can use to request a copy of your TransUnion credit report, file a dispute to correct inaccurate information in your TransUnion credit report, and set up and manage security freezes or fraud alerts. See if your address, email and more are exposed on people finder sites. Equifax and Experian also communicated that you must contact all three credit bureaus to freeze your information. People cant be locked in with a company that locks them out of their own life. Hi Deborah, Im sorry, but that is not something we can do on your behalf. GetHuman features available: Best alternatives to phone. I have been charged for a service I did not receive! From time to time, you may need to get in touch with the three major credit bureaus Experian, TransUnion and Equifax for various reasons, including freezing your credit, which money expert Clark Howard believes is the best way to protect your identity. Press 5 if youre having trouble enrolling for a product. Hi Patricia, sorry to hear of your trouble. Save my name, email, and website in this browser for the next time I comment. International callers who experience difficulties calling these numbers should contact their telephone service providers for assistance. I just want my money back, because I didnt authorize that transaction, and there was no one in my room but me!!! The wait times when calling customer serviceare completely unreasonable, with many people wasting hours on the phone that could've been better spent elsewhere. It worked, after having tried for a week! 1-800-509-8495 1-479-343-6239 1-714-830-7000 what are these numbers for if no one answers? Costa Mesa, CA 92626, 1501 S. MoPac Expressway, Suite 200 We did a little mythbusting on one of the burning questions of the moment. Called ph nbrs to speak to a person with no luck. How to Make Your Rental Property Qualify for the QBI Deduction. How to Get a Debt Consolidation Loan with Bad Credit. No one will answer at Experian no matter what prompts I do. Sometimes, you aren't even able to get a human on the phone! Last Updated: February 19, 2023 Is there anything like an actual phone number to get a live person where all I have to give is what you put on this web site the SSN. It is so effed up. Could you please let me know what I need to do and how to get a copy of all three of his reports once the ALERT has been placed on his credit files. Hi Oldy, I am not sure about your particular situation and have to head out for the rest of today, but I was able to get to a human at TransUnion this morning and have updated the steps above. The freeze would have to have been placed on there by you, so all you should have to do is ask them to temporarily lift or remove the credit freeze altogether. It could be because your account is so new and all of the systems on Experians end havent had a chance to sync up yet. Have you tried calling during their business hours? Experian Mailing address: Experian P.O. Box 105283 Atlanta, GA 30348-5283 If you have specific questions about your credit file, you should contact the nationwide consumer credit reporting company directly using the contact information provided with your credit report. Monday - Friday from 7 a.m. to 8 p.m. CST, Email Address: support@experiandirect.com. Logitech: Call 1-646-454-3200. I could not believe they wanted an actual snail-mail letter when TIME IS OF THE ESSENCE. Your credit report drives your credit score. Because married couples have separate credit reports and credit scores , ignoring a bill for which you're not responsible won't hurt your credit score. FYI- they might want to put first the hours they are open rather than having someone go through multiple steps before finding out you cannot get to anyone. Is there legal recourse for recouping losses from Equifax for non-performance? Morgan James July 26, 2015. If you need to get in touch with an actual live human being at TransUnion and dont want to get caught up in some automated phone system or other artificial intelligence, then follow these steps which weve taken and verified ourselves. Option 2 For Current Customers (M-F: 8am-9pm EST; S&S: 8am-9pm EST;). The information the representative concerning my information was bogus. I receive my Transunion report through Amex, as a courtesy through Platinum card. Heads up. Unfortunately, the majority of our reader comments have been regarding the frustration felt when calling these credit reporting agencies to reach a real person to discuss identity theft, item disputes, credit freezes, fraud alerts, credit reports, credit scores, credit report locks, and other credit concerns. Warning: If you try to get a credit report through this number, it will play an announcement asking you to write a letter to the Experian headquarters with your personal information and a written request for your credit score. Get hot tips, exclusive deals and the latest news sent directly to you. Hi Marilyn, it can definitely be a pain getting in touch with an actual human at the credit bureaus. Click on the name of the company and have us do the work for you. The banks, lenders, and credit card companies are not responsible for any content posted on this site and do not endorse or guarantee any reviews. 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This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Question about Experian membership account. Maybe you can stop this company from using your name and sign up, unless you authorized this. It could be that they are overwhelmed with calls or there arent as many agents available to assist consumers with their credit report issues. You could ask the refi company which credit bureau they use to check your credit and if its not Experian you wont have to worry about it. I am on a limited income and should not have to go without. All I can tell you is that I tried tirelessly over and over to no avail for weeks at a time. The action you just performed triggered the security solution. The Equifax Online Self-Service portal provides information on obtaining a credit report, disputing inaccuracies in your Equifax credit report, and managing fraud alerts and security freezes. Try again after youve made another on-time payment or two. I have been trying to contact someone, to figure out why there is such a huge discrepancy between wht score my lender pulled, and the score that is reported that I am looking at? After explaining my problem, I was told that there was a problem and I would need to try back later. Once you receive your report, contact us at the number displayed on your report for assistance. They may not be able to release certain information over the phone though. Im locked out of my online experian account. When you have a problem with a company and need to file a complaint, contacting customer servicecan be an exhausting ordeal. Hi Karrah, Im sorry to hear about your troubles, but we are not the credit bureaus. To obtain your credit reports from all three credit bureaus, go to, Any letters or notices the Experian has sent you. What You Need To Know: The credit scores provided are based on the VantageScore 3.0 model. It sounds like you need to verify it with Experian. When I try to sign in it asks for a 4 digit pin.I was never given one and it also says my password is incorrect but when I try forgot password and put in my user name it says there is no account with that user name Whats going on? Reporting identity theft and other forms of financial fraud, Asking questions that are left unanswered by. It may ask you to enter the numeric portion of your street address. Armed with that information, the bank had to remove the extra charges and get my load back on track. I have been paying 21.00 or so a month for years, now they decided to charge my credit card 26.00 a month without notifying me. They gave me a phone number which is of no use Because you cannot talk to a real person, then they gave me a website Experian.com/freeze. They ran it 9 times and charged me almost $200 to do it, then showed me that it was locked. Perhaps they didnt have any agents available at that time or something with your credit file made it more difficult for the automated system to verify your identity. They never asked my unit # . I have been on the phone for 12 hours, trying to get through to a live person @ Experian. Dealing with these issues is particularly difficult when it comes to issues with your credit reports. I want to discontinue my trial membership with Experian Credit Report. The Agent said I would need to speak with member services. Online Store Credit Cards With Guaranteed Approval, 32% of major companies use artificial intelligence in customer service, Experian Phone Number For Credit Score Help, Number To Experian Dispute Resolution Center, Experian Boost Review: The Pros & Cons of Boost, 5 Credit Karma Alternatives to Check Out in 2023, 5 Best Credit Repair Companies of March 2023, 5+ Best Credit Repair Software Compared (2023), Best Online Store Credit Cards With Guaranteed Approval in 2023, 3 Best Lexington Law Alternatives for 2023, Saturday and Sunday from 8 a.m. to 5 p.m. PT. Hi Robert, Im sorry but there is nothing we can do for you in regards to placing a freeze on your account. They are the organization my lender used to pull my credit. If you need additional support, contact ProtectMyId directly at 877-440-6943. Someone, somehow hacked my Walmart account and placed orders with MasterCard that were not mine. Experian.com is the gateway to nearly every Experian service. Experian also provides service via their website. Here's what you need to know about why gas prices are so With all this talk about inflation have you ever stopped to consider if you really know what inflation is? If you aren't satisfied and weren't able to speak to a live customer service representative, try by calling back and pressing the buttons I mentioned above. Even after reaching a real person, he or she may have to put you on hold to get you to the department you need. Unfortunately there is nothing we can do in regards to having them call or email you. Hi Doug, Im really sorry to hear about your troubles. The questions are pretty easy if you remember when you got certain credit cards and the credit limits. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. You are now talking to a real person. The Experian security freeze customer support number is 888-EXPERIAN (888-397-3742) if you want to contact Experian by phone. Hi Leslie, Im sorry to hear youre having trouble, but were not Experian. I went online and paid and paid the fee, for what I thought was a credit report. Less than 2 minutes to human. Otherwise, you could try 877-284-7942 or 479-343-6239 which are the toll-free and local phone numbers or existing Experian credit protection members. First I called Transunion. Perhaps it can be done online? Next, press 1 and you will be directed to an Experian representative. Others have also been successful calling 800-846-5279 and 866-640-2273. . Hi Michael, Im struggling to make out what you are asking/saying with the typos. Leave a Comment Update this Listing Reviews News Busines Disputes Update this Department Add a Comment Phone: 888-211-0728 How to reach a live person: Press option 6 (even if they never give you that option) Hours of Operation: This information has not been added. Thank you for all of the feedback and for the help. Summary: Cut through the automated systems and find out how to speak to a live person at Experian, no matter which Experian.com service you need. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page.